The phone is not in "very good condition", especially for the price paid at the top end of the price range, it is in fair condition at most (some dirt, impacts on the shell, chipped paint in some places...).) When you sell a product in very good condition, it's not brand new, but it shouldn't show any signs of shock or impact (you can clearly see that one of the corners has hit a sharp object such as gravel on the floor), micro-scratches or even dirt in the connectors or on the biometric fingerprint unlocking switch. The classification is not respected. It's not serious. In the future, I will no longer trust the system used by BackMarket and its partners to assess the condition of refurbished products. I do not recommend this platform, which has lost all my trust.

The phone was impeccable, as described on the website, nothing to complain about. Very satisfied.

The item corresponds to the selected criteria

Is it normal that there was no charger unit in the parcel?

Good quality phone, just the sound button gets stuck at times and is difficult to use properly and the battery is very weak apart from that nothing special.

In very good cosmetic condition, although I was disappointed to see that the battery is not optimal, but I don't regret my purchase.