HP Color LaserJet Pro MFP M479FDN Color laser

I received a faulty item: touch screen not working Back market tried to impose an online repair but I refused as it was ineffective. I asked for a return and refund, and eventually got it after numerous exchanges. The people on the phone are understanding and efficient. It's important to test the equipment when it arrives and make a complaint quickly, with a request for an exchange if necessary!

Printer unusable because the back does not close, so you cannot print.