HP EliteDesk 800 G6 Mini Core i5-10500 3.1 - SSD 512 GB - 16GB

The device itself works after testing it, but you have to put everything in context, I start here and I will make an opinion as objective as possible to say things as they are, I am not to put opinions because technical services can make mistakes, but at least I would like that if they sell a product has a minimum of conditions for sale. I bought the device in "correct" condition but one thing is scratches on the chassis, as it is usually put and another thing that has a blow to the chassis and the front is deflected and with small breakage, that is not a scratch are other damages. One of the rear display ports does not work, the other one does. With regard to noise it emits a kind of "coil whine" does not mean that the device does not work but it emits that noise. Also usually bring a wifi/bluetooth module this one does not bring it either, plus an adapter for ssd disk inside, I think the seller did not specify it, so the equipment may be that it was like that. With regard to maintenance you can not deliver a reconditioned product like that, the wear of the equipment is normal in products is understandable and that's why I do not complain, but you can not deliver a team with dirt for another client, that is not normal and has no justification. Back Market has to have a better service with that. I put the review when I received the mail to express my opinion not for anything else, I have bought other times and it has arrived well but this time it was not like that. If I had been delivered the equipment more decently I do not write anything or I would have given 5 stars to the seller without problem, but this time does not deserve it and I put it to tell my experience, I also reflect that so far I have not returned it because the equipment is working me except all the drawbacks that brings.

The computer arrived configured with a blocked Windows 10 pro, impossible to install and everything was in Spanish, impossible to change. I had to reinstall Windows from another computer. I was able to do it but not everyone can. I have mixed feelings about my purchase.

Nowhere in the product advert was it stated that the product originates from Spain and is shipped from there. I only learnt this from the DHL shipping notification. Product was delivered later than originally "guaranteed". The operating system was of course in Spanish, which doesn't exactly make it easy to set up, but that would have been feasible. Worse were graphics errors when connected to the monitor (3 different ones tried) and the network socket of the computer was so "worn out" that the network cable did not hold and no internet connection could be established. And therefore no final setup of the system. Too bad. PS: Cancellation of the purchase has so far been problem-free!

The order arrived quickly, but that was it. Otherwise: - The device came with a BIOS admin password -> Customer support is currently trying to help with this and the answer came quickly, but it hasn't been solved yet. - The network port is worn out, i.e. the network cable regularly slips out. - The power adapter is discoloured with something and cannot be cleaned. - The cooling fan makes a lot of noise -> still works but I doubt it will for a long time. - In general, definitely not in good condition and not worth the money. - Apart from the Spanish operating system which is not mentioned anywhere in the description, but I knew about it because of another review and at least expected that. - In addition, the thing was full of dust. The condition is certainly not very good and I will be returning the device.