HP EliteBook 830 G11 13-inch () - Core Ultra 5 125U - 16GB - SSD 512 GB QWERTY - Portuguese

It went terribly wrong. It arrived on the scheduled date, however, the wrong computer came!!! A much inferior model, and since I'm starting a new job, I needed the computer now but I'll have to wait who knows how long until they exchange it for the device I actually bought. Furthermore, the return process is extremely slow, as I have to find a shipping company myself instead of someone coming to my house to collect the device! The return label is from a different shipping company than the one I received the order from, and I'll have to look for a drop-off point for that shipping company, which I have no idea where it is. Moreover, I anticipate that I will have to pay for this return, since I have to go to the shipping company myself! I hope that the next developments will be much better, that the product will be replaced, and that its return will be processed quickly.