Ordered it, it arrived very quickly only taking two days and I ordered it around 4-6pm. I ordered it for a family member straight to their house, they had no complaints at all. I had no complaints. Happy days! 10/10 And best of all it didn't cost me an arm and a leg.

Nice

Truly awful experience. Phone lasted 3 months before the battery began to die. Sent the phone back when it finally died after 6 months and all they did was just send the phone back to me unchanged and unfixed. refuse a refund and are now saying they will just send me a 'repair' phone. This is actually a con. They will keep sending out a faulty device until the warranty runs out so they dont have to refund. Back market has been painfully slow in responding, refusing to help and now i'm stuck in a cycle of them sending me a faulty phone which I continually have to send back. I will be contacting the ombudsman about this. I write this while listening to the CEO give an interview of how amazing and eco friendly Back Market is on Radio 4. What a joke.

The delivery was flawless! The battery of the Google Pixel 4 Xl model is generally rather poor, an included fast charging cable would have been great, as it would have been in the original package. Otherwise in very good condition!

So far, so good. CLEAR.🤞

I have had my Huawei P20 pro returned but I still have not been paid €70 by your buyer, even though all the necessary details have been provided. Can you please take the necessary steps to ensure that I am finally paid for this return? M