Fairphone 4 256GB - Green - Unlocked

The item corresponds to the advert and to what I am looking for. However, it said that the charger cable was supplied and this was not the case. The supplier said that they would only send a cable if we needed one. I think this is a very good approach and I didn't need it, so no problem, but this information should probably be displayed when ordering on Back Market.

The item is in order. However, I had a problem with the SIM card slot and wasn't sure whether it was my SIM card or the connector. I replaced my SIM with an eSIM and it works just as well.

The product is great, the delivery was also fast thanks to the surcharge, BUT it came with a cable and this USB cable is only for charging! I only came up with the idea after many hours of unsuccessful attempts to connect it to the PC. I was then able to connect the device immediately with another USB cable. Something like this is simply unnecessary and annoying in this case it would have been better: 1. TO WRITE SOMETHING LIKE THIS ON THE CABLE AND IT WOULD HAVE BEEN THICK AND BOLD or not to include a cable at all.

Very bad experience. 1-There are no actual photos of the product, only the photos on the Fairphone website, so you'd think you'd receive an almost new product, but mine had a lot of signs of wear and tear (very damaged corners which suggest that the phone has often been dropped). 2-Some parts of the screen don't react when touched, or you have to press very hard. Given the state of the screen (without any scratches, I must admit), I imagine it's been changed, but it still doesn't work. 3-From the start, I had problems with the main microphone: the people I called couldn't hear me, and after a while the microphone didn't work at all. This seems to be a recurring problem with the Fairphone 4, and I wish I'd been aware that the phone was failing. 4-Finally, my disappointment comes mainly from the fact that it was far too expensive (€479) compared to the wear and tear and the microphone problems encountered from the start (which I imagine the previous owner knew about). I can find new Fairphone 4s cheaper than this one, I wanted to buy refurbished to do the right thing, and well, I'm the fool... Last time on backmarket, absolutely avoid (and maybe also avoid this retailer).

Yes good product, thank you!

Very satisfied with my shopping experience on Backmarket.