Dyson™ Hot+Cool Formaldehyde (HP09) - Gold/Silver

It's a good choice

The air purifier sent was not the right model, but a less efficient one. There is a major flaw in the order management process. It's up to Back Market to ensure that the model sent corresponds to the order, and not up to the customer to check once the product has been received and unpacked at the customer's premises. This is a big waste of time for the customer. According to reports, this is not the first time this has happened, which indicates a fault in the chain upstream of the customer receiving the product.

Hello The unit I received does not match my order: Dyson™ Hot+Cool Formaldehyde (HP09) - Gold/Silver. You sent me a 5AB-EU-TDM4249B white fan air purifier. I am holding this at your disposal and waiting for you to honour my order with a Dyson™ Hot+Cool Formaldehyde (HP09) - Gold/Silver. Looking forward to hearing from you André MATHYS 0768379057

Delivered very quickly, it was able to be used during the recent heatwave, proving its effectiveness on the 'cool' side. Of course, the 'hot' part will come later.

Unfortunately I can't assess the appliance, as the one I received wasn't the right one... I should have been wary of similar comments on the device page. Very disappointed with this experience, which seemed to me to be a responsible act, so much the purchase of reconditioned products is promoted ... Too bad.

Bin product,, 👍