Dyson™ Hot+Cool Formaldehyde (HP09) - Gold/Silver

Delivered very quickly, it was able to be used during the recent heatwave, proving its effectiveness on the 'cool' side. Of course, the 'hot' part will come later.

Hello The unit I received does not match my order: Dyson™ Hot+Cool Formaldehyde (HP09) - Gold/Silver. You sent me a 5AB-EU-TDM4249B white fan air purifier. I am holding this at your disposal and waiting for you to honour my order with a Dyson™ Hot+Cool Formaldehyde (HP09) - Gold/Silver. Looking forward to hearing from you André MATHYS 0768379057

Unfortunately I can't assess the appliance, as the one I received wasn't the right one... I should have been wary of similar comments on the device page. Very disappointed with this experience, which seemed to me to be a responsible act, so much the purchase of reconditioned products is promoted ... Too bad.

2 things, firstly, after buying it, I realised that the price I paid on back market was the price when new, except that here, I don't have the 2-year guarantee as it's second-hand. so ... then, it doesn't cool. a fan does the same thing. as for purification...I'm not old enough to believe it. this dyson is very overrated. if I had to do it again, I wouldn't. it's also very noisy. and frankly, not very effective. no, definitely not. expensive and ineffective.

Like other customers, we did not receive the HP09 model we ordered, but the TP10, which does not heat and cannot be connected. We hope to receive the right product quickly before our baby freezes to death this winter.

Very fast delivery but the product received does not correspond to the one ordered. A simple air purifier ... The problem is repeated on several orders ... see other comments. I hope to be able to recover the product ordered quickly. Thank you for withdrawing the offer from the site!

Ordered a Dyson HP09, received a TP10. Error recognised by Back Market, but no solution offered other than a refund. I wanted the product I ordered, not my money back. Disappointing for a platform that claims to be "quality guaranteed".