The phone was as expected and everything I needed was included. I recommend buying a second hand phone. T. Tapani

Impeccable, apart from the ergonomics of the sub-menus for the elderly. The instructions should also be made more accessible to the elderly.

on the second charge of the battery, the battery does not charge (cold battery message). (Luckily I found a compatible battery (another doro) that works, for the moment.

As expected.

I returned the item because it was much bigger than I had imagined. To make the return, I received a label to put on my parcel. Result: I was reimbursed €30 instead of €45 for postage! At no time was I informed of this cost or given the opportunity to pay for the return myself, which would have cost me much less...

device not received today delivery was scheduled for next week if the deliveryman came after 13:15, there was no one at my home (since no delivery was scheduled !!!!) where is the package? why would the deliveryman possibly not have respected the scheduled delivery date? thank you for replying immediately.