The laptop is better than expected, only a couple of minors, which was to be expected, it looks as though it has been dropped at some point in its previous life and one of the rubber feet are missing. It loaded easily and transfering everything over to my files went without any issues, it is a Gen 10 whereas paid for a 8th! Gave a 4 because it was not delivered by DPD on the day stated which is no fault of Back Market, I would definately use them again...brilliant service

The ordering process was really easy. The laptop arrived quicker than expected and was packaged really well. One downside is the box was ripped, but that was probably an issue with the courier. The laptop is great, and juat as good as a new one.

I just want your system to stop bombarding me with emails asking me to review something i have already reviewed, as below. i reviewed it the day i got it. It remains excellent. I am so pleased. However, in the process of trying to stop these mails, i have found out you are impossible to contact, 'Chat' only equipped to deal with a small range of pre-defined issues. It really is not on to be inaccessible. So far excellent. Also 5 stars to the communications from you keeping me in the loop. But truly startled. I opened the box and I seemed to be looking at a brand new machine. I can't find a mark on it. The keyboard and touchpad are both superb. Setup is slightly non-standard and familiarity with Settings is required. You have to set first a password then a PIN there. When you switch on you're looking at the desktop instead of the usual endless menus. To get my subscribed to MS 365, I had to go to the Microsoft Store, at no further cost, I hasten to add. Royal Mail who where I live are usually excellent with 24 h tracking hiccuped here. For five hours their tracking screen told me my package was 'ready for delivery'. When the end of the time-slot passed, I called the local office. Don't go there! A bot told me what was on screen and told me to go to the screen for more info, leaving me with pleasing fantasies of my package having been lost or stolen. But it wasn't. it's in front of me and it's beautiful. Of course I've only had it about three hours and something might go wrong, but definitely so far hats off to Back Market.

Delivery was very simple, the laptop well packaged. The Win11 OS image installed comes without the need for a Microsoft account, which is a bonus. Laptop worked perfectly from first bit, laptop runs very fast and smooth. Cosmetically, my newer work Dell laptop looks more scuffed than the one delivered, so very happy with the condition it came in. All in all, very happy with the laptop and the price, I have a lot of network and security IT certs to train for in the next year and this is going to be my workhorse for that. Will definitely consider using back market again.

Excellent. Laptop, I think, arrived early. The condition was very good. No problems downloading office and then getting it connected to a printer via Bluetooth. So far it’s done everything I need. I didn’t need a very powerful large machine and this one fitted the bill perfectly

I have given 4 stars as I did not consider it excellent condition with various marks and wear on the case. The screen and keyboard is excellent but was disappointed with the exterior condition. Think it should have been described as fair to good

Excellent the pc is in great condition all round.