24-inch Apple Cinema Display A1267 LED Monitor Grey

I've got some space on my screen!

Super transaction! Everything perfect!

They sent us a screen that wasn't fit for purpose, the bottom of the screen is yellow, it looks burnt to us, and the letters are blurred. What's more, when we plugged it in, the switchboard went off. And when we asked for a refund, they came back saying that it was no longer under warranty because they had detected an impact (which was not on our part). We sent them photos proving that it came in perfect condition and very well packaged, but they maintained the same position.

The purchase was paid for, announced as prepared and ready to go, and then... nothing! And nothing from Backmarket. I then took the initiative of contacting Backmarket customer service. After a week of useless chats with this service, which was devoid of the slightest information (I feel sorry for the people in charge of answering), I learnt, by speaking directly to the retailer whose contact details I finally found on the internet, that the order had been cancelled because he was going on holiday. The refund, which is not yet complete, took another 3 days. In short, it's rubbish from start to finish.

Bonjour, Néanmoins un objet de mécontentement de ma part : je peine à obtenir une facture avec TVA et j'en ai vraiment besoin. J'avoue ne pas comprendre ce qui bloque et le message retour du reconditionneur concernait la livraison du produit et pas ma demande. J'ai besoin de votre aide sur ce point. d'avance merci

Tout était parfait! Juste dommage les énormes traces de doigts sur le produit qui semble si neuf à part ça... :)

Le produit est impeccable et comme neuf. Le conditionnement était de bonne qualité et très soigné ce qui m'a permis de recevoir le produit sans mauvaise surprise. Un grand merci !