19-inch Samsung SyncMaster 943BM LCD Monitor Black

I received a different model than the one I ordered. The characteristics do not match (screen format 16:9 instead of 4:3, VGA connection instead of DVI). In short, it does not correspond at all to my needs, nor to my order!

Apparent TB quality, faultless initial operation (settings menu a bit tricky, but I think that's because of my big fingers...), new cords, etc... So for the moment 10/10. Well done! AL

Hello, I received my screens at my place of work, at the same time as customers were arriving. I didn't take the time to check that the delivery was correct. Unfortunately, when I opened the box, the screens were cracked (plastic shell), which compromises their use. What solution would you suggest? Sincerely Nadia Ghennouchi

everything is working properly

First of all, the deliveryman didn't turn up on the day he was supposed to (9 February between 8 and 1pm). After many interventions on my part, the deliveryman postponed the delivery by one day. Not being at home this morning, the driver asked me how to proceed. We agreed that he would drop the parcel off outside my flat, as the landing is very quiet and not very busy. When I arrived home 15 minutes later, the parcel wasn't there. However, Chronoposte informed me that the parcel had been delivered...

Poor quality