I'm very pleased with the service and the quality of the product, and I'm very pleased with the service and the quality of the product. As for the condition of the device, for an item that is supposed to be in very good condition, I was certainly expecting scratches but maybe not cracks... And then the final touch, obviously I know that when you buy reconditioned especially a food processor you have to expect cleaning ah but I did not expect this point, the bottom of the robot has surely never been cleaned by either the previous owner or the seller that's the worst, huge stains on the entire robot.. 1 hour of intensive cleaning and I'm not a maniac... Fortunately the food processor works well, and fortunately I managed to find some inexpensive accessories because the food processor didn't come with its famous spoon or the steam basket, even though they're all included in the kit when you buy it in a shop...