Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

361 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.5/5

  • Overall performance

    4.1/5

  • Appearance

    4.5/5

Reviews

  • Paul S.

    Verified purchase

    Reviewed 13/01/2025, United Kingdom.

    Great company and service. The Sumsung Note 20 Ultra was a great choice, it arrived the next day. Condition was immaculate and we are delighted with our purchase. I have no hesitation in recommending Backmarket and they will be our go to place now whenever we need a phone upgrade.

    Condition

    Excellent

    Purchased

    03/01/2025

  • Pam M.

    Verified purchase

    Reviewed 31/12/2023, United Kingdom.

    Wasn't too sure about buying reconditioned but cost was a deciding factor. After reading many reviews and another check on finances decision made. I am thrilled to bits with it. Upgrade from galaxy s8 to S21plus is a big learning curve for a 74 year old 😀 but I am getting there. Will certainly not hesitate next time I need to Upgrade.

    Condition

    Excellent

    Purchased

    16/12/2023

  • David G.

    Verified purchase

    Reviewed 21/01/2024, United Kingdom.

    This is the second Apple Watch 8 I purchased from Backmarket, bought the first one for my wife for Christmas thinking if she didn’t get on with it I could have it, however she loves it so had to get my self one, both watches are perfect and I am very happy with them as I am with both the iPhones I purchased previously again from Backmarket, delivery was very quick and the watches were packaged well, great service at a good price.

    Condition

    Excellent

    Purchased

    10/01/2024

  • Courtney C.

    Verified purchase

    Reviewed 02/06/2024, United Kingdom.

    So far so good.. I got it for my partner about a week ago for his birthday as was too good a deal not too! Delivery was a lot quicker than expected.. I think it actually came the day after I bought it! My partner is very happy with it.. he kept the same phone for 7 years before this one so he’s very happy!

    Condition

    Excellent

    Purchased

    24/05/2024

  • Hannah F.

    Verified purchase

    Reviewed 03/01/2024, United Kingdom.

    Amazing! Delivery came so fast and the watch is flawless! So happy it came with a charger too, as I was unsure if it would or not! Device is like new and runs perfectly! So happy with my experience of BackMarket ☺️

    Condition

    Excellent

    Purchased

    20/12/2023

  • Gary E.

    Verified purchase

    Reviewed 13/09/2023, United Kingdom.

    Quick delivery, ordered the “excellent” quality and got excellent quality! No scratches or dings visible. Good value, works perfectly (after a factory reset as some apps/photos wouldn’t sync but all good now) Can’t really complain and have recommended the website

    Condition

    Excellent

    Purchased

    31/08/2023

  • Ellen R.

    Verified purchase

    Reviewed 25/08/2023, United Kingdom.

    I bought the watch in ‘excellent’ condition and it certainly was that! All came in original packaging and the straps hadn’t even been worn/used yet as the box had the original seals. The watch itself has no scratches or imperfections. Overall more than happy with the purchase. Would highly recommend buying!!

    Condition

    Excellent

    Purchased

    22/08/2023

  • Stewart L.

    Verified purchase

    Reviewed 03/11/2024, United Kingdom.

    I bought a Samsung S20 Ultra. it looks like a brand new phone. it arrived 2 days early. From beginning to end the service has been great

    Condition

    Excellent

    Purchased

    01/11/2024

  • Kyle A.

    Verified purchase

    Reviewed 05/11/2023, United Kingdom.

    Received phone, phone is in excellent condition 1 gripe though the phone is an American (snapdragon) model great if that's what you wanted some may say its the better device. Sadly not in my case I'm on ID mobile (3uk) and the snapdragon model does not have all the network bands so 3g/4g/5g speeds are very very slow. I came from a pixel 6 Pro 5g speeds of 1gb at times where as this phone I struggle to get 30mb massive massive difference. I did contact customer service and they was happy to refund upon return but I could not be without a phone so I kept it.

    Condition

    Excellent

    Purchased

    29/07/2023

  • Priscillah T.

    Verified purchase

    Reviewed 11/10/2023, United Kingdom.

    very happy with my gadjet.from the delivery to everything. however the charger that you provided has no fast charging. not sure if l should purchase a fast charger because the battery drains fast overally l do recommend

    Condition

    Excellent

    Purchased

    28/09/2023

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