Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

6,250 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Angelo C.

    Verified

    Reviewed 03/09/2025, Italy.

    I was a bit hesitant about buying a refurbished one, but my experience with Back Market was fantastic. I chose an iPhone 13 Pro Graphite (Excellent condition, new battery) and the product I received exceeded all expectations. It doesn't have a single micro-scratch, it is literally indistinguishable from new. The performance is perfect and the battery has an excellent life span, being 100%. Reliable service and very high quality product.

    Translated from Italian

    iPhone 13 Pro 512GB - Grafite

    Condition

    Excellent

    Purchased

    26/08/2025

  • Pedro F.

    Verified

    Reviewed 17/03/2026, Portugal.

    Fantastic. I bought this iphone 13 pro max with 512 gb in GOOD condition, and it was faultless, immaculate, without a single scratch and working 100%. For my next order I will not hesitate to buy through Back Market. Congratulations to the seller. Very satisfied.

    Translated from Portuguese

    iPhone 13 Pro Max 512GB - Prateado - Desbloqueado

    Condition

    Good

    Purchased

    22/02/2026

  • Conny D.

    Verified

    Reviewed 21/12/2025, Italy.

    I bought the 256gb iPhone 16, premium condition and new battery at a great price. The shipping was fast, in two days it arrived, I was afraid that if they didn't find me at home, they would send the package to the branch, instead they delivered it to a pickup point close to home. The device is in perfect condition, just as described, it doesn't have a scratch on it and the battery is really new. I was able to confirm this by reading the date of manufacture and the date of first use in the settings. I am very satisfied with my purchase

    Translated from Italian

    iPhone 16 256GB - Bianco

    Condition

    Premium

    Purchased

    13/12/2025

  • Marco P.

    Verified

    Reviewed 22/02/2026, Italy.

    So far I am satisfied with the purchase, it feels like a new device. It's in excellent condition, the battery arrived 100% new, the system reports replacement parts replaced with originals, and it hasn't experienced any abnormal symptoms. Hopefully it will last.

    Translated from Italian

    iPhone 15 Pro Max 1000GB - Titanio Nero

    Condition

    Excellent

    Purchased

    10/02/2026

  • Rebecca B.

    Verified

    Reviewed 06/02/2026, Portugal.

    It arrived quickly, exactly on the date it was supposed to, it was completely faultless and as good as new, the battery is also 100% and I'm using it perfectly well. Long battery life, good camera, everything works perfectly well and I got it at a better price than the others. Very good.

    Translated from Portuguese

    iPhone 14 Plus 128GB - Luz Das Estrelas - Desbloqueado

    Condition

    Premium

    Purchased

    10/01/2026

  • Abigail T.

    Verified

    Reviewed 08/01/2026, Portugal.

    This is my first time purchasing from Back market and I have no regrets. I love my Iphone 14 plus. Battery is strong and the camera is top notch. Thank you

    Translated from Portuguese

    iPhone 14 Plus 128GB - Vermelho - Desbloqueado

    Condition

    Premium

    Purchased

    29/12/2025

  • Fatima M.

    Verified

    Reviewed 16/11/2025, France.

    It is perfect, I was too afraid to buy it reconditioned but finally it is like new, zero scratches, the battery is at its max really perfect

    Translated from French

    iPhone 14 Plus 256 Go - Mauve - Débloqué

    Condition

    Premium

    Purchased

    04/11/2025

  • Cristina T.

    Verified

    Reviewed 14/09/2025, Italy.

    The shipping was perfect, the phone arrived on the exact day, at first I was a bit sceptical, then when I opened it I was delighted. The phone is literally brand new, not a single scratch and so far everything is going perfectly.

    Translated from Italian

    iPhone 14 Pro 128GB - Argento

    Condition

    Excellent

    Purchased

    31/08/2025

  • Chiara D.

    Verified

    Reviewed 25/08/2025, Italy.

    Very fast delivery. Excellent grade phone: not a single mark on it, new battery and fully functional. I just made a mistake in checking the features and therefore returned it. The overall experience was great as always

    Translated from Italian

    iPhone 14 Pro 256GB - Viola Scuro

    Condition

    Excellent

    Purchased

    14/08/2025

  • Venitia D.

    Verified

    Reviewed 02/02/2026, France.

    I always buy my reconditioned phones from BackMarket. Received like new really! No scratches, 100% battery condition. I'm really pleased. I think it tends to heat up a bit more during updates (no big deal!) Charging cable included. Delivery top notch and fast. Would recommend.

    Translated from French

    iPhone 15 Plus 128 Go - Rose - Débloqué

    Condition

    Premium

    Purchased

    03/01/2026

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