Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

1,470 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Giovanni T.

    Verified

    Reviewed 20/04/2024, United Kingdom.

    Good phone would last you about a year if you’re in a sticky situation of money and just want something to serve you in the meantime. Wouldn’t recommend this phone for a period of over a year or 2. Faulty repairs and a terrible battery that lasts 4 hours as well as a terrible faceid. But for the price it’s decent if you’re willing to cough up the money for repairs

    iPhone XS 256GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    31/05/2022

  • Keiron W.

    Verified

    Reviewed 07/10/2022, United Kingdom.

    Just want to say how happy I am with my purchase, bought a huwawei p30 Pro after initially buying one from cex that turned out to be faulty and having to send it back. So was a bit skeptical at first when purchasing another refurbish, but again so so happy with the one I've recieved from you guys. 100% recommend, nice one Greg

    Huawei P30 Pro 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    05/10/2022

  • Roger P.

    Verified

    Reviewed 26/08/2022, United Kingdom.

    Although this series SE 32 was first introduced 6 years ago the realistically priced refurbished example supplied by Back Market was very good condition and the battery seems to be as good as my other more modern iphone so well pleased - thank you

    iPhone SE (2016) 32GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    16/08/2022

  • Abi G.

    Verified

    Reviewed 16/04/2022, United Kingdom.

    Phone arrived within two days and was exactly as described. I had chosen 'fair' condition but, really, there were almost no marks on the phone at all. It looked pretty much perfect! Works exactly as expected. I would recommend BackMarket to anyone wanting a refurbished phone.

    Galaxy S10e 128GB - Yellow - Unlocked

    Condition

    Fair

    Purchased

    29/03/2022

  • Nicolette M.

    Verified

    Reviewed 18/05/2022, United Kingdom.

    Was very sceptical about buying a reconditioned phone but can say in all honesty was pleasantly surprised when it arrived it was like new. I would definitely recommend this site to friends and family, the service and delivery was superb.

    iPhone XR 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    07/05/2022

  • Martin D.

    Verified

    Reviewed 01/09/2023, United Kingdom.

    This was a really bad product. I had to send it back twice to fix the screen that was not clear. And after 14 months (post warranty period then) the battery started to lose power very fast, and it became impossible to recharge the battery hence the phone was not usable anymore. I went to an Apple store and they advised the battery was not an Apple one, and it would be extremely expansive to fix the issue. I had to buy another phone (new this time, which is a shame).

    iPhone 11 64GB - Black - Unlocked

    Condition

    Good

    Purchased

    12/03/2022

  • Renee O.

    Verified

    Reviewed 23/05/2022, United Kingdom.

    My new phone is working wonderfully and Backmarket provided a smooth experience in getting my phone. There is only one thing though,I ordered an iphone and it has been telling me that the battery is not an iphone battery. This raises concerns for me about how my phone will work later on and about Backmarket's integerity in refurbishing phones. Other than that, my experience has been a good one

    iPhone 11 64GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    09/05/2022

  • Stefano F.

    Verified

    Reviewed 18/08/2024, United Kingdom.

    Perfect in every way

    Huawei P30 Pro 128GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    08/10/2022

  • Andriani V.

    Verified

    Reviewed 12/10/2023, United Kingdom.

    Great camera great phone

    Google Pixel 4 64 GB - Black - Unlocked

    Condition

    Fair

    Purchased

    21/12/2021

  • Ogheneochuko O.

    Verified

    Reviewed 02/11/2022, United Kingdom.

    I am astonished and happy with how reasonable this offer was and would recommend BackMarket to anyone looking to spend less and get good quality. Though the iPhone 7 gets hot and has some glitches when updating iOS, that's a general issue regardless and I would recommend it 100%.

    iPhone 7 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    23/10/2022

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