Customer reviews

1,470 verified reviews in the last 10 years.

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  • J

    Jaya P.

    Purchased on the 24 September 2022

    Verified purchase

    I was initially cautious about buying refurbished iPhone online but was very happy with the one I bought on Back market. I did much research prior to buying it and so far, I have no regrets. It’s in very good condition, looking almost new! Overall I am very happy with it.

    Item

    iPhone 8 Plus 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 18 October 2022

  • V

    Victor U.

    Purchased on the 15 November 2021

    Verified purchase

    it is been a year since I bought the iPhone 11 pro, and so far the phone works perfectly. I fully recommend buying with Back market. Good prices and good products. Now I got an iPad 2019 for a really good deal.

    Item

    iPhone 11 Pro 64GB - Midnight Green - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 17 January 2023

  • O

    Ogheneochuko O.

    Purchased on the 23 October 2022

    Verified purchase

    I am astonished and happy with how reasonable this offer was and would recommend BackMarket to anyone looking to spend less and get good quality. Though the iPhone 7 gets hot and has some glitches when updating iOS, that's a general issue regardless and I would recommend it 100%.

    Item

    iPhone 7 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 2 November 2022

  • A

    Appanna aditya T.

    Purchased on the 20 January 2022

    Verified purchase

    It has been more than an year now and is working perfectly fine. I bought the Excellent version and received the phone in pristine condition with 100% battery. It still charges to 100% and happy with the purchase. I am going order another one for my kid.

    Item

    iPhone 11 64GB - White - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 7 March 2023

  • G

    Giovanni T.

    Purchased on the 31 May 2022

    Verified purchase

    Good phone would last you about a year if you’re in a sticky situation of money and just want something to serve you in the meantime. Wouldn’t recommend this phone for a period of over a year or 2. Faulty repairs and a terrible battery that lasts 4 hours as well as a terrible faceid. But for the price it’s decent if you’re willing to cough up the money for repairs

    Item

    iPhone XS 256GB - Gold - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 20 April 2024

  • K

    Keiron W.

    Purchased on the 5 October 2022

    Verified purchase

    Just want to say how happy I am with my purchase, bought a huwawei p30 Pro after initially buying one from cex that turned out to be faulty and having to send it back. So was a bit skeptical at first when purchasing another refurbish, but again so so happy with the one I've recieved from you guys. 100% recommend, nice one Greg

    Item

    Huawei P30 Pro 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 7 October 2022

  • R

    Roger P.

    Purchased on the 16 August 2022

    Verified purchase

    Although this series SE 32 was first introduced 6 years ago the realistically priced refurbished example supplied by Back Market was very good condition and the battery seems to be as good as my other more modern iphone so well pleased - thank you

    Item

    iPhone SE (2016) 32GB - Space Gray - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 26 August 2022

  • A

    Abi G.

    Purchased on the 29 March 2022

    Verified purchase

    Phone arrived within two days and was exactly as described. I had chosen 'fair' condition but, really, there were almost no marks on the phone at all. It looked pretty much perfect! Works exactly as expected. I would recommend BackMarket to anyone wanting a refurbished phone.

    Item

    Galaxy S10e 128GB - Yellow - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 16 April 2022

  • T

    Talia Q.

    Purchased on the 19 February 2022

    Verified purchase

    Great quality!! I was wary ordering from a website like this because I’ve bought refurbished phones before that have had a lot of issues, but this looks and works great :D I bought it in excellent condition and it looks and works perfectly; I’ve had it for around 2 weeks now :)

    Item

    iPhone 11 64GB - Yellow - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 5 March 2022

  • S

    Susan H.

    Purchased on the 6 February 2022

    Verified purchase

    The main reason I got a reconditioned phone was to impact my e waste, but when I saw the price difference between new and reconditioned from Black Market it was an immediate no brainier. I researched quite a few different companies offering reconditioned phones and their price was the best, I will definitely be getting all my future tech from these guys. My iPhone was as advertised, a few very small blemishes on the casing which doesn’t worry me as I always put a protective case on my phone anyway. The screen was great no scratches or marks. I’ve had it for a few weeks now and no issues at all, I’m very happy. For the price difference between a new phone or reconditioned from Black Market, why wouldn’t you?

    Item

    iPhone 11 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 25 February 2022