Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,320 verified reviews

Rating details

  • Battery

    3.9/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.3/5

  • Accessories

    4/5

  • Packaging

    4.3/5

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

Reviews

  • Antonia D.

    Verified purchase

    Reviewed 08/12/2020, United Kingdom.

    The phone was in excellent condition and arrived very promptly. However, I was dubious about the fact it was sold as being Android (Passports being Blackberry) and queried it by chat before I bought. It was checked up and I was told it definitely was, so bought it. I did not expect it to have a strange keyboard (?French) with the Z and Y in the wrong order. It is not of course and sadly, Android but BackMarket behaved impeccably, sending me a returns label. I would buy from them again.

    BlackBerry Passport 32GB - Black - Unlocked

    Condition

    Good

    Purchased

    25/11/2020

  • Paul L.

    Verified purchase

    Reviewed 20/10/2020, United Kingdom.

    Product was as described, no issues there. My issue is that I ordered them and there was no mention that they needed to be signed for upon delivery, had I been told this I would have made the necessary arrangements as I was due to be out of the country for a week. I live in a very secluded property where the items could have been left safe and dry and I would have arranged for someone to come and put them inside the house once delivered. I received an email 2 days into my 7 day trip stating that delivery had failed due to nobody being home to sign for the delivery. I immediately emailed Back Market to ask about this and resolving this and guess what, no response whatsoever, even now there has been no response over 2 weeks later. Appalling service.

    22-inch Samsung S22C450BW LED Monitor Black

    Condition

    Fair

    Purchased

    02/10/2020

  • Sherryl K.

    Verified purchase

    Reviewed 05/02/2026, France.

    I received my MacBook in very very good condition with the original box with the charger and everything that goes with it for reconditioned frankly top After the charger are not real Apple and after I was just (disappointed I received the MacBook it had no battery 🪫 ) but frankly top thank you again very good work continues like that 🤍

    Translated from French

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 256Go - Écran standard - AZERTY - Français

    Condition

    Excellent

    Purchased

    30/01/2026

  • Michele G.

    Verified purchase

    Reviewed 01/12/2025, France.

    I'm very pleased with the service and the quality of the product. It's very easy to use and the reconditioned product is the best.

    Translated from French

    MacBook Air 13" (2017) - Core i5 1.8 GHz 256 SSD - 8 Go AZERTY - Français

    Condition

    Fair

    Purchased

    16/11/2025

  • Samael S.

    Verified purchase

    Reviewed 26/04/2026, Germany.

    Everything was perfect, I am very satisfied. I would have liked to have known beforehand that the consignment came from France, but everything was fine and nothing had to be sent back. Camera came with battery, charger and strap.

    Translated from German

    Kompakt Bridge Kamera Lumix DMC-FZ72 - Schwarz + Panasonic Lumix DC Vario ASPH 60X Optical Zoom 20-1200mm f/2.8-5.9 f/2.8-5.9

    Condition

    Good

    Purchased

    17/04/2026

  • Luanna A.

    Verified purchase

    Reviewed 15/06/2026, Portugal.

    Perfect, thank you so much!

    Translated from Portuguese

    PlayStation 4 Slim 1000GB - Preto

    Condition

    Good

    Purchased

    31/05/2026

  • Ana C.

    Verified purchase

    Reviewed 03/05/2026, Spain.

    Excellent! Good image as I needed. Very satisfied!

    Translated from Spanish

    Galaxy Tab A7 32GB - Gris Oscuro - WiFi

    Condition

    Excellent

    Purchased

    19/04/2026

  • Jean pierre D.

    Verified purchase

    Reviewed 11/03/2026, Belgium.

    For the use that I have excellent choice, I have absolutely no regrets, a very good price.

    Translated from French

    Galaxy Tab A7 32GB - Gris Foncé - WiFi

    Condition

    Good

    Purchased

    22/02/2026

  • Muhammad ali L.

    Verified purchase

    Reviewed 22/10/2025, Germany.

    I am giving it five stars as there is no fan sound nothing bad about it not a scratch. Perfecto What i would recommend is to add the battery pack of controller in future, increase the price but give it together its frustrating you have the xbox yet you cant play :) Loved it

    Translated from German

    Xbox One S 1000GB - Weiß

    Condition

    Good

    Purchased

    04/10/2025

  • Key G.

    Verified purchase

    Reviewed 09/03/2025, Germany.

    I ordered the Xiaomi 14 Pro in very good condition and am more than satisfied. The mobile phone was visually without a scratch, which I hadn't really expected, as traces of use could be present in "very good" condition. There was no original box and no original charging cable, but there was nothing wrong with the box for shipping and the charging cable! I immediately recommended Back Market to friends, who have now also placed orders, and I would definitely order my next mobile phone there again.

    Translated from German

    Redmi Note 14 Pro 256GB - Ohne Vertrag

    Condition

    Good

    Purchased

    28/02/2025

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