Want a New Gadget

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

606 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

Reviews

  • Mike H.

    Verified purchase

    Reviewed 14/03/2025, United Kingdom.

    Huge thanks for very quick service. The A35 is in superb condition and, with Back Market's refurb, it's in excellent condition and like new. The A35 is just right for me (it's not as high spec as the s-series) but really does the job with good cameras. I'm a very happy customer.

    Galaxy A35 128GB - Dark Blue - Unlocked

    Condition

    Excellent

    Purchased

    20/02/2025

  • Joan R.

    Verified purchase

    Reviewed 02/12/2024, United Kingdom.

    I am so very pleased with this purchase. There was no hassle ordering, the only hassle I had was deciding which one to finally order 😅. This feels like a brand new phone, works like a dream and looks damn good! My daughter was gushing on about how nice the phone is, when I told her I got it from BackMarket, she was surprised and said that she had heard about them but didn't trust ordering anything. When she saw my phone and heard how quickly I got my order, she immediately ordered an earpiece for her iPhone. I am recommending this site to everyone!!! I am actually making more calls than I usually make, just to use the phone! I love my brand new second hand phone LOL! BIG THUMBS UP 👍 👌 👏

    Galaxy Note20 Ultra 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    09/11/2024

  • David F.

    Verified purchase

    Reviewed 08/12/2025, United Kingdom.

    Thank you I am very pleased with my purchase no marks on it and an excellent service I would highly recommend Back Market to anyone

    Galaxy Z Flip3 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    23/11/2025

  • Yvonne M.

    Verified purchase

    Reviewed 25/02/2025, United Kingdom.

    best phone ever delivered the following day but l wasn't around they had to come back l love it

    Xiaomi Redmi Note 11 Pro 5G 128GB - Grey - Unlocked

    Condition

    Excellent

    Purchased

    21/02/2025

  • Eric J.

    Verified purchase

    Reviewed 01/01/2026, United Kingdom.

    Really pleased with my iPhone12. Delivered on time and in great condition. No problems and would recommend Back Market.

    iPhone 12 128GB - Green - Unlocked

    Condition

    Good

    Purchased

    13/12/2025

  • Mileka M.

    Verified purchase

    Reviewed 06/08/2025, United Kingdom.

    The phone was as expected and I was really pleased with the phone. Ive ordered from backMarket before and I've been happy every time. Unfortunately, my son lost the phone on the very same day that it arrived so I've now had to order another phone from BackMarket and im happy with it.

    iPhone 12 mini 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    23/07/2025

  • Eva L.

    Verified purchase

    Reviewed 31/08/2025, United Kingdom.

    It took me awhile to get used to the new iPhone especially all banking apps required to re-register. Apart from that I am happy with my iPhone 14

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    20/08/2025

  • Judith M.

    Verified purchase

    Reviewed 16/07/2025, United Kingdom.

    Very satisfied with the item, it's exactly the same as my previous Oppo that I was used to and comfortable with. Amazing price and good as new

    Oppo A54 5G 64GB - Violet - Unlocked

    Condition

    Fair

    Purchased

    01/07/2025

  • Kirsty M.

    Verified purchase

    Reviewed 27/11/2024, United Kingdom.

    I am so impressed with the iPhone I’ve bought for my daughter for Christmas. It was on sale for the ‘excellent’ one and ended up being cheaper than the ‘good’ one! It looks brand new tbh not a thing wrong with it looks wise. I’ve checked it turns on and it does. However it is for Christmas so not fully used it yet to comment on battery life or know of it glitches at all BUT I don’t think it will as like I say it’s like brand new :D. It came in a box so I can wrap it and with a cute little gesture in the box making it feel really personable. Overall love back market and would definitely shop again :)

    iPhone 11 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    11/11/2024

  • Owen S.

    Verified purchase

    Reviewed 25/05/2023, United Kingdom.

    Was unused at first with ordering a refurbished phone but took a risk and ordered an excellent condition iPhone 12. It came looking brand new and with 100% battery health, delivery was extremely quick as well. Overall couldn’t be happier with the product!

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    23/05/2023

81 products