Want a New Gadget

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

606 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

Reviews

  • Bryan L.

    Verified purchase

    Reviewed 07/05/2024, United Kingdom.

    Generally happy with service provided by Back Market for the phone I ordered. It was on behalf of a friend and he was very pleased with the quality of the phone. However, there was a problem with the phone itself in that it wouldn’t charge and was stuck at the Apple Logo boot screen and he didn’t know how to fix it. Usually I can fix anything to do with an iPhone but even I found this to be a challenge. I suspect that the phone had been switched off part way through an update, corrupting the iOS. I tried all of my usual ideas and then downloaded iTunes from Apple’s website. It turned out to be a very out of date version (unbelievable Apple !). So I downloaded it again from the Microsoft store, this time an up to date version. After that I was able to set the phone into DFU (Device Firmware Update) mode which allows you to completely erase and reinstall the firmware on your device. I feel that I shouldn’t have had to go this far and that Back Market should’ve done a more thorough check before the phone was despatched and this is the reason for giving four stars out of five. Anyway, it’s all working fine now and my friend is perfectly happy.

    iPhone 13 Pro 128GB - Sierra Blue - Unlocked

    Condition

    Good

    Purchased

    02/05/2024

  • Marshal M.

    Verified purchase

    Reviewed 19/04/2026, United Kingdom.

    iPad mini 7.9" (2019) 5th gen 64 GB - Wi-Fi - Gold

    Condition

    Excellent

    Purchased

    08/04/2026

  • Debbie D.

    Verified purchase

    Reviewed 29/12/2024, United Kingdom.

    Phone was here within 24 hrs of ordering!! Simple easy website to navigate definitely would order again

    iPhone 11 Pro 256GB - Midnight Green - Unlocked

    Condition

    Fair

    Purchased

    19/12/2024

  • Juliet S.

    Verified purchase

    Reviewed 29/10/2023, United Kingdom.

    This is my second purchase from you. Very happy with my iPhone 14, it arrived in excellent condition ! Highly recommend Back Market !

    iPhone 14 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    13/10/2023

  • Lukas R.

    Verified purchase

    Reviewed 26/05/2023, United Kingdom.

    Absolutely amazing! I honestly couldn’t have asked for a better phone. I bought an “excellent” condition iPhone 12 from this retailer. I received the phone 6 days early due to rapid packing and sending. Moreover, I found the phone to be immaculate, and the battery health to be 100%! Still have to check the IMEA code, but I honestly don’t doubt the quality of this product. Great value for money, would buy from this vendor again.

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    24/05/2023

  • Caleb C.

    Verified purchase

    Reviewed 26/04/2026, United Kingdom.

    Great so far

    Apple Watch Series 5 (2019) GPS + Cellular 44 mm - Stainless steel Space Black - Sport band Black

    Condition

    Excellent

    Purchased

    16/04/2026

  • Kimberley H.

    Verified purchase

    Reviewed 19/04/2026, United Kingdom.

    I love my phone just the battery not lasting very long

    Galaxy Z Flip3 5G 256GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    07/04/2026

  • Brian R.

    Verified purchase

    Reviewed 16/04/2026, United Kingdom.

    Excellent I was surprised how new the phone looked.

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    18/03/2026

  • Janice C.

    Verified purchase

    Reviewed 21/12/2025, United Kingdom.

    payment for trade in took far too long.

    Galaxy S25+ 256GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    09/12/2025

  • Adrian V.

    Verified purchase

    Reviewed 14/09/2025, United Kingdom.

    Easy transition, great communication, fabulous price and a phone in “as new” condition

    iPhone 12 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    01/09/2025

75 products