Want a New Gadget

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

606 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

Reviews

  • Peter S.

    Verified purchase

    Reviewed 19/12/2024, United Kingdom.

    Phone in excellent condition. Less one star as lock screen was in German and not until I found translation was I able to unlock phone, once language was changed to English all was ok.

    Condition

    Excellent

    Purchased

    16/12/2024

  • Barry S.

    Verified purchase

    Reviewed 10/03/2024, United Kingdom.

    Delighted with the I-phone 11. It’s in immaculate condition An Apple box would have made it the perfect gift as I’m buying it for my wife’s birgydAy

    Condition

    Excellent

    Purchased

    22/02/2024

  • Ian B.

    Verified purchase

    Reviewed 08/04/2026, United Kingdom.

    Condition

    Excellent

    Purchased

    25/03/2026

  • Anthony S.

    Verified purchase

    Reviewed 19/12/2025, United Kingdom.

    General disappointment. Ordered a device in "excellent" condition and paid a premium for it. Device arrived scratched, chipped and in bad shape. After reporting this to customer services and asking for a refund, I've shipped it back to the seller and received a partial refund 12 days later. Waiting for the remainder of the refund now. Would've been better off staying in bed.

    Condition

    Excellent

    Purchased

    18/12/2025

  • Caroline K.

    Verified purchase

    Reviewed 31/08/2025, United Kingdom.

    Really happy with it…works efficiently

    Condition

    Excellent

    Purchased

    19/08/2025

  • Emma M.

    Verified purchase

    Reviewed 28/08/2025, United Kingdom.

    I'm very happy with my new phone. It's flawless and works great.

    Condition

    Excellent

    Purchased

    11/08/2025

  • Angela A.

    Verified purchase

    Reviewed 30/07/2025, United Kingdom.

    Brilliant updated it from IPhone 11pro max and it’s great

    Condition

    Excellent

    Purchased

    18/07/2025

  • Federica D.

    Verified purchase

    Reviewed 17/02/2025, United Kingdom.

    Very good conditions..like new. Only the battery could be better as it drains up quite quickly.. but other than that I have been using the phone for a month now and not had problems.

    Condition

    Excellent

    Purchased

    19/01/2025

  • John G.

    Verified purchase

    Reviewed 16/01/2025, United Kingdom.

    Order arrived on time. Phone in very good condition. Excellent value for the price I paid. I would highly recommend using Back Market.

    Condition

    Good

    Purchased

    31/12/2024

  • Andy P.

    Verified purchase

    Reviewed 11/10/2024, United Kingdom.

    Arrived dirty with no reply from the seller and the speakers are blown out. Far quieter than new. I tried getting help from Back Market but the request doesn't go through, telling me some bull about checking my internet connection. The connection is fine, it's your site and priorities that aren't.

    Condition

    Fair

    Purchased

    04/10/2024

75 products