Want a New Gadget

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

606 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

Reviews

  • Raymond P.

    Verified purchase

    Reviewed 16/04/2026, United Kingdom.

    Condition

    Excellent

    Purchased

    19/03/2026

  • Irene B.

    Verified purchase

    Reviewed 25/11/2025, United Kingdom.

    I tried charging my phone for a while, but every time I plug it in, it shows the charging icon for a few seconds and then disconnects. I’ve been trying for about an hour, but it still won’t charge.

    Condition

    Excellent

    Purchased

    23/11/2025

  • Marlena S.

    Verified purchase

    Reviewed 16/08/2024, United Kingdom.

    After reading all the amazing comments about the products from this site I have ordered myself this Iphone 13 and I have never been so disappointed . After setting it up, transferring everything to my new device after only few days Ive started to get issues with network and even wifi connection everyone else has WiFist home apart from me. After three months of usage and constantly running low on my mobile data as its only was i can go online from few days im experiencing jumping screen, apps are opening by themselves . There was no damage done, no spiilage or hasn't been dropped one ! I know i could return the phone to get it look at but i didnt have a spare one anymore as my old phone was already gone. Very very disappointed, waste of money i either have to pay for a repair or get myself a new phone. Is just unfair to sell devices lik this.

    Condition

    Excellent

    Purchased

    30/04/2024

  • Alice R.

    Verified purchase

    Reviewed 10/10/2023, United Kingdom.

    I thought I was happy with this phone but after a few months the Apple Pay stopped working and I sent it back only to be told the phone had a major fault! This was super annoying and I'm disappointed since I paid for the 'excellent' quality option and clearly it was not up to standard. Backmarket were great in providing me with a refund but did require some prompting to get any information.

    Condition

    Excellent

    Purchased

    25/05/2023

  • Matthew G.

    Verified purchase

    Reviewed 08/06/2023, United Kingdom.

    Quick delivery. Item in excellent condition- better than expected. 97% batter capacity. Had paid extra to have the higher quality of reconditioned phone and was definitely worth it.

    Condition

    Excellent

    Purchased

    10/05/2023

  • Daniele T.

    Verified purchase

    Reviewed 15/03/2026, United Kingdom.

    Condition

    Excellent

    Purchased

    03/03/2026

  • Bubby N.

    Verified purchase

    Reviewed 15/03/2026, United Kingdom.

    Condition

    Excellent

    Purchased

    28/02/2026

  • Simon T.

    Verified purchase

    Reviewed 05/03/2026, United Kingdom.

    Device that was sent was not what was ordered. Unable to supply correct device so was refunded

    Condition

    Excellent

    Purchased

    20/02/2026

  • Hadi A.

    Verified purchase

    Reviewed 30/12/2025, United Kingdom.

    Condition

    Excellent

    Purchased

    13/12/2025

  • Brett F.

    Verified purchase

    Reviewed 25/11/2024, United Kingdom.

    As described. Works perfectly and good condition. Happy

    Condition

    Fair

    Purchased

    11/11/2024

80 products