Ultimo Electronics Limited

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

1,620 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.4/5

  • Accessories

    4.1/5

  • Packaging

    4.4/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Bibi G.

    Verified purchase

    Reviewed 10/09/2025, United Kingdom.

    Everything looks great, installation went quick, and the error message with the battery eventually disappeared

    iPhone 14 512GB - Purple - Unlocked

    Condition

    Fair

    Purchased

    27/08/2025

  • Gary N.

    Verified purchase

    Reviewed 18/08/2025, United Kingdom.

    transaction and process was easy and quick. However, the trade in price offered was half of what was offered. My trade in iPhone was in exceptional condition having been protected in a rugged case and screen protector all its life. I could not see any sign of wear on my traded in phone. Yet the trade in offer was 50% lower because of apparent signs of wear on the sides. I was sent photos of what did not look like my phone IMHO. If you don’t accept the offer, the phone gets sent back to you. There really should be a process to have a 3rd party also check phone condition. Because of this I can’t recommend Backmarket.

    iPhone 13 mini 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    05/08/2025

  • Jack H.

    Verified purchase

    Reviewed 11/06/2025, United Kingdom.

    Phone is in amazing condition for a “poor” rating, battery is brand new so as expected is great. Overall super happy and would recommend :)

    iPhone 14 128GB - Purple - Unlocked

    Condition

    Fair

    Purchased

    29/05/2025

  • Alexandra J.

    Verified purchase

    Reviewed 08/06/2025, United Kingdom.

    New phone is brilliant, so much better than buying new. Recycling is the way forward. Such an easy process and so quick.

    iPhone 13 Pro 256GB - Graphite - Unlocked

    Condition

    Good

    Purchased

    26/05/2025

  • Gergo S.

    Verified purchase

    Reviewed 07/06/2025, United Kingdom.

    Horrible service. to start off i want to say i’ve bought from back market about 6 times and i’ve been highly satisfied every time - except this time. I paid for next day delivery and it arrived 4 days late, when i tried messaging them about it they just ignored all my messages. and when the phone finally came it had a cheap aftermarket screen instead of a genuine apple one (i understand these phones are refurb - but at least they could use proper replacement parts 😕) and as a side not none of my previous purchases had this issue - the quality of back market has become horrible since they gone proper mainstream - please think twice before ordering as it’s not the service we once love and was used to.

    iPhone 13 Pro 512GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    03/06/2025

  • Jack A.

    Verified purchase

    Reviewed 04/06/2025, United Kingdom.

    Perfect condition as I ordered, nothing visible on scratches, new battery works well without any notification

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Fair

    Purchased

    04/05/2025

  • Timothy C.

    Verified purchase

    Reviewed 02/06/2025, United Kingdom.

    Executed sale as described as was the condition of the mobile. Thank you will use and recommend in the future.

    iPhone 13 mini 128GB - Midnight - Unlocked

    Condition

    Fair

    Purchased

    20/05/2025

  • Stephen R.

    Verified purchase

    Reviewed 01/06/2025, United Kingdom.

    All good - battery worth renewing as it’s now 100% and doesn’t need a double charge every day. Prompt service - thank you!

    iPhone 13 Pro 128GB - Sierra Blue - Unlocked

    Condition

    Fair

    Purchased

    15/05/2025

  • Lukas F.

    Verified purchase

    Reviewed 29/05/2025, United Kingdom.

    Better than expected . I ordered the fair one and received a good one with only a few scratches. This is the third time I bought on your site and will definitely come back again

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Fair

    Purchased

    10/05/2025

  • Michael E.

    Verified purchase

    Reviewed 11/05/2025, United Kingdom.

    I’m very pleased thanks - l got money off for my trade in and money off from my last purchase- l’m impressed great customer service

    iPhone 13 mini 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    02/05/2025

108 products