Ultimo Electronics Limited

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

1,619 verified reviews

Rating details

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.6/5

  • Accessories

    4.1/5

  • Packaging

    4.4/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Laura F.

    Verified purchase

    Reviewed 30/11/2025, United Kingdom.

    Perfect service will definitely buy more

    Condition

    Excellent

    Purchased

    20/11/2025

  • Fatima H.

    Verified purchase

    Reviewed 09/11/2025, United Kingdom.

    Perfect!

    Condition

    Good

    Purchased

    24/10/2025

  • Sally B.

    Verified purchase

    Reviewed 13/08/2025, United Kingdom.

    I’m am very happy with the phone , excellent service, one very happy granddaughter, couldn’t tell it was refurbished, it’s like new

    Condition

    Fair

    Purchased

    29/07/2025

  • Matthew M.

    Verified purchase

    Reviewed 23/06/2025, United Kingdom.

    Yes this phone arrived in pristine condition, just like new. Being an octogerainian it took a bit of thought to get it linked to the phone it was replacing, which was nine years old! Now it’s up and running, camera is amazing, still learning the other tricks it can accomplish. Am I pleased? Absolutely. Thank you!

    Condition

    Excellent

    Purchased

    06/06/2025

  • Sarah A.

    Verified purchase

    Reviewed 22/01/2026, United Kingdom.

    Sadly I had a problem with the phone I purchased . A battery issue, wouldn’t hold charge and sometimes would not keep charging. The 5 star review is for the absolutely excellent customer service I received, can fault the support and how quickly the problem was resolved. Would highly recommend for that reason alone.

    Condition

    Fair

    Purchased

    04/01/2026

  • Ruth M.

    Verified purchase

    Reviewed 12/12/2025, United Kingdom.

    Phone arrived on time and was definitely in good condition, with only minor scratches around charging port, which no-one ever sees. Excellent advice on Backmarket website to help transfer all my stuff across from old phone - working well and very happy with it. Thank you

    Condition

    Good

    Purchased

    16/11/2025

  • Deb C.

    Verified purchase

    Reviewed 25/06/2025, United Kingdom.

    Phone in great condition barely a mark on it screen is perfect. Only downside is bought it with new battery but the battery doesn’t last the day with few hours of listening to music and limited screen time. Think more fault of the mini rather than back market.

    Condition

    Fair

    Purchased

    08/06/2025

  • Leonardo N.

    Verified purchase

    Reviewed 09/06/2025, United Kingdom.

    . Traded in iPhone 11 for iPhone 13. Very happy with the product. For anyone who wants to get a refurbished phone and save money I recommend checking them out.

    Condition

    Fair

    Purchased

    26/05/2025

  • Jane W.

    Verified purchase

    Reviewed 19/05/2025, United Kingdom.

    Brilliant experience with this company. Great choice of phones, got exactly what I wanted. Happy with trade in offer. They communicate the whole way through the process. Love the fact they’re recycling.

    Condition

    Excellent

    Purchased

    03/05/2025

  • Anne S.

    Verified purchase

    Reviewed 08/05/2025, United Kingdom.

    It was so easy to choose a phone on website and delivered quick. Phone looked brand new and iOS up to date so easy and quick transfer of data from my old phone. Will definitely come back to purchase next phone.

    Condition

    Good

    Purchased

    21/04/2025

112 products