Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

589 verified reviews

Rating details

  • Battery

    3.9/5

  • Lens & Camera

    4.1/5

  • Shipping

    4.5/5

  • Accessories

    4/5

  • Packaging

    4.3/5

  • Overall performance

    4.2/5

  • Appearance

    4.1/5

Reviews

  • Florencia F.

    Verified purchase

    Reviewed 15/02/2026, Spain.

    I got my Surface pro 7 about 15 days ago. It works perfect and is also in perfect condition, no marks at all. It arrived on time. More than satisfied with my purchase. From now on I will buy refurbished devices 🌿🌎

    Translated from Spanish

    Microsoft Surface Pro 7 12" Core i5 1.1 GHz - SSD 256 GB - 8GB

    Condition

    Good

    Purchased

    02/02/2026

  • Michael T.

    Verified purchase

    Reviewed 02/09/2025, France.

    Received today, Very pleasantly surprised, everything works impeccably, the MacBook Pro is brand new, not a scratch, the impression of a reconditioning by Apple. Blister pack, new charger, 100% battery and so on.

    Translated from French

    MacBook Pro 16" (2021) - Apple M1 Max avec CPU 10 cœurs et GPU 24 cœurs - 64Go RAM - SSD 1000Go - AZERTY - Français

    Condition

    Excellent

    Purchased

    27/08/2025

  • Mathéo P.

    Verified purchase

    Reviewed 02/02/2026, France.

    I received my tablet in perfect condition with the keyboard and charger. Everything is as advertised and works perfectly! I'm keeping my fingers crossed that I won't have any problems, but I've never had any with anything I've ordered from Back Market! The package was well packaged and received on time. Just a shame about the original QWERTY keyboard which has been converted with stickers but doesn't hinder use in any way. I highly recommend this tablet!

    Translated from French

    Microsoft Surface Pro 7 12" Core i5 1.1 GHz - SSD 256 Go - 8 Go AZERTY - Français

    Condition

    Excellent

    Purchased

    29/01/2026

  • Adelaja A.

    Verified purchase

    Reviewed 22/09/2025, Ireland.

    First of all I would say the delivery was fast and the laptop was delivered in crisp condition for a good quality laptop. I didn’t see any scratches, it was clean. It’s working accordingly so far so good. More update in the next few months

    Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1145G7 - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Purchased

    08/09/2025

  • Yoann G.

    Verified purchase

    Reviewed 06/07/2026, France.

    The hardware matches the description; no problems, although it does seem to heat up quite quickly – we’ll have to see how that develops. However, the software wasn’t working at all. The PC was delivered with Windows 11 configured in Dutch (display language, keyboard, system accounts). Here’s what I had to do to fix it: - Complete the initial setup wizard (OOBE), which was entirely in Dutch, by bypassing the Microsoft account screen - Change the display language via Windows Settings — to no avail; the interface remained in Dutch. - Disable Fast Startup, followed by multiple restarts and log-offs – still to no avail. - Completely reset Windows via ‘Reset this PC’ with a cloud download (fresh Microsoft image) – the wizard still started up in Dutch, confirming that the regional settings had been hard-coded at the system/firmware level by the refurbisher. - Forced the language change via the command line (PowerShell: Set-WinSystemLocale, Set-Culture, Set-WinUserLanguageList, Set-WinUILanguageOverride). - Manually copy the regional settings to the system accounts and the sign-in screen via the Region panel (control intl.cpl → Administration tab → Copy settings) – it was this final, non-trivial step that finally resolved the issue. I spent over four hours on it and I don’t think that’s quite right. What’s more, the language was really deeply ingrained and wouldn’t go away – it was a real pain. The computer was a present for my wife and, in the end, she wasn’t able to use it as soon as planned. I don’t know what happened on your end, but someone who isn’t technically minded, or isn’t bilingual in Dutch, or isn’t comfortable with AI (thanks, Claude) would never have been able to sort out the problem. I hope this hasn’t happened to any other users; if it has, I feel for them. Have a good day

    Translated from French

    Lenovo ThinkPad T14 G3 14" Core i5 1.6 GHz - SSD 256 Go - 8 Go QWERTY - Anglais

    Condition

    Good

    Purchased

    23/06/2026

  • Elisa T.

    Verified purchase

    Reviewed 26/04/2026, Italy.

    I am really thrilled with my purchase, really fantastic, really advanced product, super efficient office package, using the browser!!! Top

    Translated from Italian

    Microsoft Surface Laptop 3 13" Core i5 1.2 GHz - SSD 256 GB - 8GB QWERTY - Inglese

    Condition

    Fair

    Purchased

    13/04/2026

  • Harry V.

    Verified purchase

    Reviewed 21/11/2025, Netherlands.

    Beyond expectations, what a fine computer. Works great, looks like new. Need I say more? Fast delivery! Great service. And for that price? Highly recommended!!!!

    Translated from Dutch

    Microsoft Surface Pro 7 12" Core i5 1.1 GHz - SSD 128 GB - 8GB QWERTY - Engels

    Condition

    Fair

    Purchased

    18/10/2025

  • Gino M.

    Verified purchase

    Reviewed 30/03/2026, France.

    After a few hours of use, the device seems perfect. Even its condition is more than correct, although I had chosen "Correct condition", so I'm really pleasantly surprised (not new, but almost). There was just one hitch: I thought there was a charger, but there wasn't one in the parcel!

    Translated from French

    Microsoft Surface Pro 7+ 12" Core i7 2.4 GHz - SSD 256 Go - 16 Go Sans clavier

    Condition

    Fair

    Purchased

    26/03/2026

  • Denis D.

    Verified purchase

    Reviewed 14/09/2025, France.

    In use, the tablet is fluid, fast and the battery life is very good. Perfect for my use (office, web browsing, streaming). The Back Market experience was perfect, from ordering to delivery. Thank you to the refurbisher for the quality of the product!

    Translated from French

    Microsoft Surface Pro 7 12" Core i5 1.1 GHz - SSD 256 Go - 16 Go AZERTY - Français

    Condition

    Fair

    Purchased

    28/08/2025

  • María ángeles N.

    Verified purchase

    Reviewed 23/05/2026, Spain.

    I would say it was more than adequate. At first I was surprised by the packaging, strong cardboard and bubble protection inside. Impeccable. As for the product itself, its external appearance is very good, some marks of previous use on the back, the keyboard in very good condition without marks or scratches. Excellent purchase.

    Translated from Spanish

    Microsoft Surface Pro 7 12" Core i5 1.1 GHz - SSD 128 GB - 8GB - QWERTY - Español

    Condition

    Fair

    Purchased

    01/05/2026

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