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Seller reviews, items and info

Approved seller with 3.5/5 Stars ratingTrusted on Back Market for 11 months

Overall rating

47 verified reviews

Rating details

  • Shipping

    4/5

  • Packaging

    3.5/5

  • Overall performance

    3.6/5

  • Appearance

    3.8/5

Reviews

  • Malcolm B.

    Verified purchase

    Reviewed 15/02/2026, United Kingdom.

    It had clearly not been properly tested as the battery collapsed within 24 hours of being charged, despite having minimal use and being turned off for most of the time. It has therefore been returned and I am awaiting it's return or replacement. This experience makes a mockery of your claims about testing and reconditioning.

    Dell Latitude 5590 15-inch (2017) - Core i5 - Gen 8 (U) - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Purchased

    02/02/2026

  • Aaron E.

    Verified purchase

    Reviewed 05/04/2026, United Kingdom.

    Device arrived on time but sadly did not meet the "Excellent" condition as advertised. Damage was very noticeable. It was also shipped with a knock off charger that produced excessive heat and a potential fire hazard. I was supposed to have been given a 5% refund for the trouble but that was then denied because I wished to keep the device for parts to use in my own, better condition chassis. And because of that I voided their warranty, even though this refund was not warranty, it was for the misrepresentation. Since I kept the device for parts I thought I would share the poor quality of the repair. The back plate had a rounded off screw so was wrenched off and glued back on, the same glue was excessive and pulled the BT antenna out of its socket so the device wouldn't pair to begin with. Extremely disappointed I paid near £200 for a £70 part... But that's on me, I hoped a "Excellent" advertised refurbished unit would have been the better option. I was wrong. I wouldn't advise purchasing from here. I should have asked to see the device first. In the images attached you can see the knock off charger compared to my own. And the damage to the face dial (with straps) compared to my own (without straps) *Note* They took these images down originally. So that just goes to show how this business operates.

    Smart Watch Samsung HR GPS Galaxy Watch SM-R800 - Silver

    Condition

    Excellent

    Purchased

    23/03/2026

  • Sherridan B.

    Verified purchase

    Reviewed 09/12/2025, United Kingdom.

    I have given it 4 stars as it turned up in a crisp packet box, not very well packaged. Saying that, the xbox itself is spotless. For being put as good, it is more then good and a few extra games were put in too.

    Xbox One S 500GB - White

    Condition

    Good

    Purchased

    21/11/2025

  • Tristan F.

    Verified purchase

    Reviewed 08/07/2026, United Kingdom.

    It came early but the controller seems a bit broken as it rattles sometimes when the vibration setting is used. Good quality PS5 as of now.

    PlayStation 5 Slim Digital 1000GB - White

    Condition

    Excellent

    Purchased

    28/06/2026

  • Melissa W.

    Verified purchase

    Reviewed 18/11/2025, United Kingdom.

    I bought the switch OLED model in "Excellent" condition. Firstly it took quite a long time to arrive. On arrival I was confused as it turned up in a box for an alarm clock and felt very light. Once I opened the box all that was in it was the switch, 2 joycons and a USB-C cable all loose in the box without any padding. Not at all what you expect. The console had obvious signs of heavy use, lots of scratches, broken edges on the joysticks and significant wear on all sides of the device. Also without all the other parts of the switch you would expect like the dock, cables and contoller accessories. This experience really made me question how the refurbishment and quality control process works. It will take a lot for me to buy here again unfortunately

    Switch OLED 64GB - Red/Blue

    Condition

    Excellent

    Purchased

    11/11/2025

  • Manuela S.

    Verified purchase

    Reviewed 27/10/2025, United Kingdom.

    great condition, like new but for a fraction of the price...plus a years guarantee so nothing to complain about

    Microsoft Surface Pro 7 12-inch (2019) - Core i5-1035G4 - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Purchased

    12/10/2025

  • Sarudzai H.

    Verified purchase

    Reviewed 17/08/2026, United Kingdom.

    excellent

    Xiaomi Redmi Watch 5 Active Bluetooth 44 mm - Silver

    Condition

    Excellent

    Purchased

    16/07/2026

  • Laura R.

    Verified purchase

    Reviewed 17/08/2026, United Kingdom.

    The device is in great condition.

    Fitbit Versa 4 Bluetooth 40 mm - Pink

    Condition

    Fair

    Purchased

    03/08/2026

  • Daniel L.

    Verified purchase

    Reviewed 08/08/2026, United Kingdom.

    havent Installed yet

    WWE 2K22 - Xbox Series X

    Condition

    Excellent

    Purchased

    29/07/2026

  • Eldho M.

    Verified purchase

    Reviewed 30/07/2026, United Kingdom.

    Not bad... good condition.

    Lenovo ThinkPad T490s 14-inch (2023) - Core i5 - Gen 8 (U) - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Purchased

    21/07/2026

177 products