Refurbished price:£267.00
Versus £1,049.00 new

Battery
4.1/5
Shipping
4.2/5
Lens & Camera
4.3/5
Accessories
4/5
Packaging
4.4/5
Overall performance
4.1/5
Appearance
4.2/5
Reviewed 01/03/2026, United Kingdom.
Very poor experience - the device received was locked to a previous owner via their Apple ID and so was completely unusable by me. On contacting Backmarket to request advice, a customer support advisor immediately processed a return and replacement without asking my preference. I wanted a refund instead. It took several days of messaging Backmarket without answer to get the replacement cancelled and a return/refund authorised instead. The DHL return process was smooth. Sadly, the seller has now raised some sort of issue with the delivery (for which a signature was received) and Backmarket are requesting I fulfil a series of online identity checks to assist their "investigation" of the delivery. I suspect the seller is at fault and trying to game the system. I am deeply unimpressed with Backmarket's service and have bought an iPad from another platform in the mean time.
Condition
Good
Purchased
16/02/2026
Reviewed 01/02/2026, United Kingdom.
Very good excellent.
Condition
Good
Purchased
17/01/2026
Reviewed 29/01/2026, United Kingdom.
Great value for money, got one happy daughter for her 9th birthday
Condition
Fair
Purchased
26/12/2025
Reviewed 29/12/2025, United Kingdom.
Great price and very few marks on the phone. More than happy with my purchase.
Condition
Fair
Purchased
18/12/2025
Reviewed 12/12/2025, United Kingdom.
When calls are received the screen go black, when am listening to my voice messages they go loud the silence or no voice especially my WhatsApp messages. Switch on and off button also has delays coming on
Condition
Excellent
Purchased
27/11/2025
Reviewed 07/12/2025, United Kingdom.
Phone was perfect, battery was 94% so great for the price
Condition
Good
Purchased
24/11/2025
Reviewed 12/09/2025, United Kingdom.
The phone didn’t arrive in great condition It had a series of problems with the microphone The seller isn’t responding to messages Tbe tracking number isn’t giving updates and we have no Phone Dreadful service I didn’t think you dealt with people like this The phone has been returned days ago and was supposed to be returned within 3 days repaired an alternative phone sent or a full refund as yet none of this has happened
Condition
Fair
Purchased
29/08/2025
Reviewed 26/04/2026, United Kingdom.
Condition
Fair
Purchased
12/04/2026
Reviewed 19/04/2026, United Kingdom.
The phones display had a white pixel burn on it. I returned the product and the seller is still not responding until now and they said they will send a replacement device but its been a week haven’t received a replacement i think they made me wait this long and will issue a refund after waiting 2 weeks and i need that phone now before going home initially end of this week. They might send another bad device aswell. Dont buy from this seller and dont even use back market because these type of sellers are in this platform. Wasted my time and resources. I should have gone for a refund and should have order from other sellers.
Condition
Fair
Purchased
07/04/2026
Reviewed 18/11/2025, United Kingdom.
Good condition. Excellent battery life.
Condition
Excellent
Purchased
27/10/2025