Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

136 verified reviews

Rating details

  • Shipping

    4.5/5

  • Packaging

    4.7/5

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

Reviews

  • Grace marie france D.

    Verified purchase

    Reviewed 19/11/2025, France.

    Frankly, I'm extremely satisfied. For fair condition it looks more like perfect condition 🙏❤️❤️ And it arrived one day before the estimated delivery date. Thanks to the seller 😘 Trust you won't be disappointed🙃

    Translated from French


    Condition

    Fair

    Purchased

    14/11/2025

  • Bruno A.

    Verified purchase

    Reviewed 26/08/2025, France.

    Hello, the computer I bought from you for my son works very well, the battery life is good, the computer is responsive, my son is very happy, once again, thank you to the Back Market team, everything is great.

    Translated from French


    Condition

    Good

    Purchased

    10/08/2025

  • Cisse O.

    Verified purchase

    Reviewed 04/02/2026, France.

    Very good I recommend backmarket The product was as good as I expected and the delivery was very fast.

    Translated from French


    Condition

    Fair

    Purchased

    19/01/2026

  • Joy M.

    Verified purchase

    Reviewed 21/04/2026, France.

    Even early delivery! The packaging was fine and the laptop in good condition, as indicated. A few small scratches barely visible. Very happy with my choice and very satisfied with my 2nd purchase from Backmarket.

    Translated from French


    Condition

    Good

    Purchased

    07/04/2026

  • Corentin dodin F.

    Verified purchase

    Reviewed 13/02/2026, France.

    Product compliant, perfectly functional and very efficient. Careful packaging, software configuration, drivers and updates without a hitch. The PC was delivered quickly and in better-than-expected condition (keyboard and trackpad as good as new). Very satisfied with my purchase.

    Translated from French


    Condition

    Good

    Purchased

    08/02/2026

  • Morgane M.

    Verified purchase

    Reviewed 17/11/2025, Belgium.

    The computer is perfect I'm taking off one star because when I received it the Trackpoint was faulty so I had to disable it, but that doesn't bother me at all. But it's still a point to check for those who refurbish electronic devices. Otherwise, nothing to say, everything is perfect I am very satisfied

    Translated from French


    Condition

    Excellent

    Purchased

    06/11/2025

  • Luc C.

    Verified purchase

    Reviewed 19/01/2026, France.

    It's almost perfect :-) No marks or scratches, although I expected it to be in fair condition. All the equipment is perfectly functional. The only regret is that the battery is not new (the option was not available even at a higher price). Well done to the refurbisher: Stam it's reputation is well deserved (I had chosen this particular refurbisher based on the opinions of other customers). On the other hand, the GLS carrier is not great (delays, parcel not moving for three days without knowing why, etc.). But it happens and I wasn't in a hurry... And I was warned (other customers have had the same problem).

    Translated from French


    Condition

    Fair

    Purchased

    06/01/2026

  • Mayeul D.

    Verified purchase

    Reviewed 07/12/2025, France.

    Delivered ready to use, I'm delighted with this model. Very fast for what I use it for (word processing, Internet browsing). The charger cable may be a bit short, but that's not a handicap.

    Translated from French


    Condition

    Fair

    Purchased

    27/11/2025

  • Céline A.

    Verified purchase

    Reviewed 14/04/2026, France.

    My order was placed in two stages, the first PC I received had stickers on the keys (certainly an old QWERTY modified to AZERTY), not very good quality especially for a PC that is supposed to be in perfect condition. I contacted Back Market customer service who were very efficient and in less than 24 hours I received a new PC with a keyboard in perfect condition this time. I would take off one star for this problem with the first order but I am now very satisfied with my computer.

    Translated from French


    Condition

    Excellent

    Purchased

    27/03/2026

  • Ou C.

    Verified purchase

    Reviewed 17/09/2025, France.

    VERY GOOD CONDITION, satisfied with my purchase. Virtually no signs of wear, works perfectly. Congratulations to the reconditioner. Shipping time respected, correct packaging. The only drawback is that the battery does not have an exceptional capacity, which means that it has to be recharged every day. Perhaps you could offer a "new battery" option.

    Translated from French


    Condition

    Good

    Purchased

    20/08/2025

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