Solatek Ltd

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

751 verified reviews

Rating details

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Shipping

    4.3/5

  • Accessories

    3.9/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

Reviews

  • Euan F.

    Verified purchase

    Reviewed 14/05/2020, United Kingdom.

    Fantastic service. Received despite the address being the Republic of Ireland. Carrickfergus, I am pleased to say is still in the UK. The product is for a present and will be appreciated without doubt and sure it will be really welcomed. Thank you.

    Condition

    Fair

    Purchased

    09/05/2020

  • Andy W.

    Verified purchase

    Reviewed 13/05/2020, United Kingdom.

    The iPad was sent with an incorrect charger. This resulted in my elderly mother being in tears because she thought she was doing something wrong. She has lost confidence and has not used the iPad at all yet. May seem a small thing but it had a big consequence.

    Condition

    Fair

    Purchased

    30/04/2020

  • Philip B.

    Verified purchase

    Reviewed 01/05/2020, United Kingdom.

    The iPad Air I paid for was advertised as having 3G cellular connectivity, but the iPad Air that arrived is model A1566 which does not. Everything else about it is fine, but I wanted and paid for cellular, so I am waiting to see what the supplier is going to do about it. Ideally, they will swap if for one that has cellular, but another day had gone by and I'v heard nothing from them. The purchase contract was for 24-hour delivery, whereas it took two days to arrive. I'm not too bothered about that, given the circumstances of Covid-19 on supply chains, but it is another instance of expectations not being met. Basically, the supplier needed to do only two things: send the merchandise on time and as advertised - they failed on both. Having got that wrong, they should be in contact with me to put things right - they are not. So nil points so far for the supplier and one very pissed off customer.

    Condition

    Fair

    Purchased

    28/04/2020

  • Michelle K.

    Verified purchase

    Reviewed 07/04/2020, United Kingdom.

    Great quality and speedy de

    Condition

    Fair

    Purchased

    02/04/2020

  • Andy T.

    Verified purchase

    Reviewed 01/04/2020, United Kingdom.

    Really pleased with the product, quick delivery and in great condition. Highly recommended Back Market products and services. Thanks guys! ... Oh, and the mousse recipe was great too of course!

    Condition

    Fair

    Purchased

    25/03/2020

  • Tom S.

    Verified purchase

    Reviewed 22/02/2020, United Kingdom.

    Superb service especially compared to the competition. Ipad was excellent too

    Condition

    Fair

    Purchased

    18/02/2020

  • Rylee O.

    Verified purchase

    Reviewed 07/01/2023, United Kingdom.

    Sent a completely different product after over 2 weeks wait for delivery! Returned but still no acnowlegement from the sellers, just BackMarket. I won't buy from this seller again!

    Condition

    Fair

    Purchased

    24/12/2022

  • Christian L.

    Verified purchase

    Reviewed 24/02/2023, United Kingdom.

    I paid for 'excellent' but i received 'very good'

    Condition

    Excellent

    Purchased

    23/02/2023

  • Samuel M.

    Verified purchase

    Reviewed 03/02/2023, United Kingdom.

    The product arrived not working - the seller had clearly not tested the laptops functionality before selling

    Condition

    Excellent

    Purchased

    16/01/2023

  • Thomas B.

    Verified purchase

    Reviewed 05/01/2023, United Kingdom.

    I was sent the wrong laptop and it took days to be told that the laptop I ordered was never in stock

    Condition

    Excellent

    Purchased

    01/01/2023

61 products