Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

2,225 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.3/5

  • Accessories

    3.9/5

  • Packaging

    4.2/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Raoul K.

    Verified purchase

    Reviewed 27/12/2023, Germany.

    The smartphone I ordered was, as advertised, in very good condition. However, when I tried it out, I realised that I would prefer a different model. The return went smoothly, I got my money back in full and ordered another model, which I am now absolutely happy with and which was even cheaper than the first one. Great! :) A big compliment goes to the customer service! My questions about the return were dealt with patiently, personally and courteously. What I particularly liked was that I dealt with the same person the whole time. Other companies should take this as an example. Backmarket is great! I will definitely come back and have already recommended you to my friends. Top, thank you! :)

    Translated from German

    iPhone SE (2020) 256GB - Rot - Ohne Vertrag

    Condition

    Fair

    Purchased

    03/11/2023

  • Céline M.

    Verified purchase

    Reviewed 03/12/2023, France.

    Top class, as usual! No nasty surprises. And what a relief to go through a competent service, with no nasty surprises and the benefit of knowing that my old appliance will be of use to someone else instead of gathering dust in a drawer!

    Translated from French

    iPhone SE (2020) 128 Go - Noir - Débloqué

    Condition

    Fair

    Purchased

    18/11/2023

  • W H.

    Verified purchase

    Reviewed 06/08/2023, Netherlands.

    Good first experience with Back Market. A beautiful refurbished iPhone 12 mini (white), at a very competitive price. Ordered at 09:00 in the morning and received it the next day at 12:00. Neat refurbished iPhone (one small scratch on a corner but certainly not disturbing and never to be seen again because I have the piPhone in a case anyway. Screen was completely scratch-free. Battery condition is also good! Definitely a good buy and very fast service.

    Translated from Dutch

    iPhone 12 mini 64GB - Wit - Simlockvrij

    Condition

    Fair

    Purchased

    25/07/2023

  • Juliana V.

    Verified purchase

    Reviewed 19/11/2023, France.

    Perfect as always... Great choice, well reconditioned products and fast delivery. I would recommend

    Translated from French

    iPhone SE (2020) 128 Go - Noir - Débloqué

    Condition

    Fair

    Purchased

    04/11/2023

  • Peio A.

    Verified purchase

    Reviewed 29/03/2023, France.

    Iphone that worked very well for almost two years, the battery at 100% when I received it. I had to change it because of a fall into water (be careful with reconditioned the assurance of waterproofness is no longer guaranteed because of a possible change of screen during repair). Apart from that the phone was in perfect condition, no scratches and perfectly functional.

    Translated from French

    iPhone 8 64 Go - Or - Débloqué

    Condition

    Excellent

    Purchased

    12/06/2021

  • Isabelle G.

    Verified purchase

    Reviewed 20/06/2023, France.

    My IPhone X is working great! I've had it for nearly 1 month now and it works like new! However I took it in good condition so the cheapest, there were a few light micro scratches on the front and rear screen, the camera has no scratches and everything works perfectly! The paint on the sides of the phone is a little off but that's just a detail! Don't hesitate! Thanks BackMarket!

    Translated from French

    iPhone X 64 Go - Gris Sidéral - Débloqué

    Condition

    Fair

    Purchased

    19/05/2023

  • Rolindes S.

    Verified purchase

    Reviewed 22/01/2024, Spain.

    I bought an iphone 8 which started to give me problems with the camera, they replaced it with another product which gave me problems with the microphone and the keyboard. Later the mobile had a fall and had a bump on the screen, so I could not get it repaired because that makes it excluded from the warranty regardless of whether the problem is not related to the bump. Otherwise, everything is fine, but I think I've been unlucky with the devices they have sent me.

    Translated from Spanish

    iPhone 8 64GB - Oro - Libre

    Condition

    Fair

    Purchased

    08/07/2022

  • David C.

    Verified purchase

    Reviewed 04/10/2023, Spain.

    I have arrived in 5 days, with many scratches, battery health at 100%, perfect cameras, microphone and speaker perfect, but the only thing is that, q has many scratches and some tapping q otro.bastante well and see how it goes these days

    Translated from Spanish

    iPhone 12 mini 64GB - Negro - Libre

    Condition

    Fair

    Purchased

    29/09/2023

  • Bawmer f N.

    Verified purchase

    Reviewed 01/07/2024, Spain.

    Very happy the truth small scratches but worth it at the moment the insurance was all risk at the moment I don't know what their policy is but I highly recommend the site.

    Translated from Spanish

    iPhone 11 128GB - Púrpura - Libre

    Condition

    Fair

    Purchased

    25/07/2023

  • Patrick G.

    Verified purchase

    Reviewed 12/11/2023, France.

    Very satisfied with my purchase, sending very fast and well packaged, the iPhone nickel really very prof

    Translated from French

    iPhone SE (2020) 256 Go - Blanc - Débloqué

    Condition

    Fair

    Purchased

    31/10/2023

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