Refurbished price:£395.00
Versus £799.00 new

Battery
4.5/5
Shipping
4.7/5
Lens & Camera
4.7/5
Accessories
4.2/5
Packaging
4.6/5
Overall performance
4.6/5
Appearance
4.7/5
Reviewed 20/04/2026, United Kingdom.
Its really good including the battery use aswell. It can go down quite quick but on settings its 100%.However it is a really nice clean phone no scratches no marks its like brandnew.
Condition
Excellent
Purchased
09/04/2026
Reviewed 06/04/2026, United Kingdom.
None of the apps would install. It was taking 12+ hours to install 1 small sized app (60-80MB), and that was on 500+mbps WiFi, so Samsung's Smart Switch was not working due to this. Everything was set up for a US Keyboard layout, US units, the phone kept thinking it was in the US, and nothing was really working properly. Wouldn't register on the O2 network, and when it did it was incredibly slow, and would drop connection about 5 times in 10 minutes. I feel as if this was a US version of the handset or something, and it just wasn't working correctly when used in the UK. Probably hence the price. Something definitely seemed 'off' with its functionality. Due to this, within a 48hrs went through the returns process. The handset itself was in excellent condition and I was very happy with that, it just didn't work. A real disappointment as I've used BackMarket before, and it's been great. But, knowing refurbishers on here are dealing with non-europen/UK handsets, and selling them on, I won't be using BackMarket again. It's a waste of everyone's time, money and effort. Especially when you need a handset.
Condition
Excellent
Purchased
25/03/2026
Reviewed 12/03/2026, United Kingdom.
I’m really pleased with the condition of the phone, it’s exactly as I hoped. Purchase and delivery was smooth too.
Condition
Excellent
Purchased
20/02/2026
Reviewed 22/02/2026, United Kingdom.
First phone overheated so returned it and was immediately provided with another. Great customer service
Condition
Excellent
Purchased
08/02/2026
Reviewed 13/02/2026, United Kingdom.
Super smooth and fast experience buying the phone. The phone arrived in fantastic condition and I'm very happy with it.
Condition
Excellent
Purchased
25/01/2026
Reviewed 25/12/2025, United Kingdom.
Fantastic, please send me a discount code for the next purchase to truly prove your gratitude for the review lol.
Condition
Excellent
Purchased
11/12/2025
Reviewed 10/12/2025, United Kingdom.
Excellent service all round, very pleased with the phone. The change over from my old phone went without a hitch. I would certainly use them again. Alan
Condition
Excellent
Purchased
27/11/2025
Reviewed 04/12/2025, United Kingdom.
Quick service & phone like new, all info transferred across & all works fine. consider this better than monthly rental
Condition
Excellent
Purchased
22/11/2025
Reviewed 04/12/2025, United Kingdom.
The phone was in excellent condition no signs of wear and tear and it works perfectly. My daughter is very pleased with it.
Condition
Excellent
Purchased
15/11/2025
Reviewed 25/10/2025, United Kingdom.
Beautiful condition iPhone 15. Useless though! I received a US model, connectivity rubbish. Returning for a replacement, fingers crossed they send a perfect condition phone again and it actually works 🤞
Condition
Excellent
Purchased
26/09/2025