Smart Tech

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

603 verified reviews

Rating details

  • Battery

    4.5/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.6/5

  • Appearance

    4.7/5

Reviews

  • Robina A.

    Verified purchase

    Reviewed 01/02/2026, United Kingdom.

    Good condition n quick delivery

    Condition

    Excellent

    Purchased

    23/01/2026

  • Elizabeth M.

    Verified purchase

    Reviewed 01/02/2026, United Kingdom.

    All great. Start to finish

    Condition

    Excellent

    Purchased

    19/01/2026

  • Andrew S.

    Verified purchase

    Reviewed 01/02/2026, United Kingdom.

    I love it it's exactly how it was advertised excellent condition battery could have been abit better but I can last all day with normal use but overall the device is lovely no problem at all

    Condition

    Excellent

    Purchased

    23/01/2026

  • Rachael G.

    Verified purchase

    Reviewed 01/02/2026, United Kingdom.

    excellent, would highly recommend.

    Condition

    Excellent

    Purchased

    22/01/2026

  • Benedict G.

    Verified purchase

    Reviewed 25/01/2026, United Kingdom.

    Device is great but wasn't in the advertised condition as it has a scratch on the screen that's visible when it's on. Back market only offer a 10% refund or 5% discount so there's no guarantee of getting a replacement for the same price

    Condition

    Excellent

    Purchased

    15/01/2026

  • Esmee H.

    Verified purchase

    Reviewed 18/01/2026, United Kingdom.

    Everything with the phone was fine apart from an obvious audio issue. Sound quality from the phone is very poor and there is no sound from speaker or calls, and Bluetooth audio only works in a limited DSP mode (360 Audio). Not what I expected when purchaing an "excellent" refurb. I will be sending the phone back for repair/replacement.

    Condition

    Excellent

    Purchased

    03/01/2026

  • Stacey P.

    Verified purchase

    Reviewed 11/01/2026, United Kingdom.

    Device sent to me was a US model which meant it couldn't be updated and was stuck on 2023 software and security. Back market said to send it back and I'd get a replacement or refund, after 5 days of nothing and no phone I get a message stating I'd get a refund. They gave me 5% off my next purchase so I re ordered the same phone so let's hope this one is not a US model. Highly inconvenient, the seller didn't communicate so I had to message back market directly

    Condition

    Excellent

    Purchased

    26/12/2025

  • Chermel P.

    Verified purchase

    Reviewed 16/10/2025, United Kingdom.

    Absolutely shocking service - I have received the wrong phone and after days of trying to update it and countless hours spent with Iphone help, find that it has a hardware fault. In trying to send it back, it has been a nightmare! Not a company or service I will use again. I wonder if there will be a response to any of my requests for help before I cancel this order?

    Condition

    Excellent

    Purchased

    28/09/2025

  • Paul G.

    Verified purchase

    Reviewed 23/07/2025, United Kingdom.

    All good thanks. This is our second purchase - we’re very happy with the service, very professional.

    Condition

    Excellent

    Purchased

    11/07/2025

  • Oluchukwu O.

    Verified purchase

    Reviewed 15/04/2026, United Kingdom.

    It’s just great.

    Condition

    Excellent

    Purchased

    28/03/2026

23 products