Smart Gadgets

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

247 verified reviews

Rating details

  • Battery

    4.6/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.6/5

  • Appearance

    4.6/5

Reviews

  • Barbara S.

    Verified purchase

    Reviewed 22/02/2026, United Kingdom.

    Perfect. Great condition easy to transfer. Screensavers were a problem but bought different ones and all working smoothly. Great value.

    Condition

    Excellent

    Purchased

    11/02/2026

  • Steven Y.

    Verified purchase

    Reviewed 28/12/2025, United Kingdom.

    Looks great service was really good fully kept updated on delivery and was quick would recommend to use this company

    Condition

    Excellent

    Purchased

    12/12/2025

  • Meg J.

    Verified purchase

    Reviewed 11/12/2025, United Kingdom.

    All great, although can see that screen has been replaced - glows strangely and odd bright patches of use in night/dark

    Condition

    Excellent

    Purchased

    26/11/2025

  • Jevonn S.

    Verified purchase

    Reviewed 17/08/2025, United Kingdom.

    this device is actually well suited to my need and backmarket found me an extraordinary deal on the iphone 15 pro. star⭐️⭐️⭐️⭐️⭐️

    Condition

    Fair

    Purchased

    31/07/2025

  • Emaan R.

    Verified purchase

    Reviewed 20/04/2025, United Kingdom.

    very happy to get a phone from back market. The battery health was also new (100%). However, my Phone does die quicker that I expected so I’m not sure if that’s accurate. But other than that there was no scratches on the phone. Came in perfect condition and with a wire too.

    Condition

    Excellent

    Purchased

    05/04/2025

  • Sue W.

    Verified purchase

    Reviewed 29/12/2025, United Kingdom.

    Ordered a iphone 13 in good condition and was very pleased with it,and my daughter is very happy.

    Condition

    Good

    Purchased

    10/12/2025

  • Keith C.

    Verified purchase

    Reviewed 13/10/2025, United Kingdom.

    The phone is fine, trying to sort out my trade in phone, which they admit they have, is impossible! Been trying to resolve for a week!!!! Dreadful customer service and I’m a phone and £87 out of pocket!!!!!!

    Condition

    Excellent

    Purchased

    03/10/2025

  • Romana K.

    Verified purchase

    Reviewed 09/03/2026, United Kingdom.

    The face id function didn't work. I now have to send the phone back before a new one is issued for replacement meaning I will now have no phone for a week. I've not been offered any compensation for this inconvenience

    Condition

    Fair

    Purchased

    27/02/2026

  • Paul E.

    Verified purchase

    Reviewed 14/12/2025, United Kingdom.

    Arrived earlier than expected. Looks like new. Battery 100%. All in all fantastic service and product.

    Condition

    Excellent

    Purchased

    12/12/2025

  • Priya R.

    Verified purchase

    Reviewed 09/03/2026, United Kingdom.

    The phone wouldn’t charge when I received it so I asked to send it back they said they could repair it and send it back to me. No thanks that sounds like an issue later in down the line. I asked for a refund and they agreed i was within time. I then had further inconvenience if finding a printer to print the return label (who has a printer these days?!) i ask if I could take it to the post office they said yes but when I took it there they don’t accept DHL so I had to find another plans a few days later. Finally managed to send it back now waiting for my refund.

    Condition

    Good

    Purchased

    27/02/2026

4 products