Smart Gadgets

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

231 verified reviews

Rating details

  • Overall performance

    4.6/5

  • Appearance

    4.6/5

  • Accessories

    4.3/5

  • Battery

    4.6/5

  • Lens & Camera

    4.7/5

  • Packaging

    4.6/5

  • Shipping

    4.7/5

Reviews

  • Ellie D.

    Verified

    Reviewed 21/12/2025, United Kingdom.

    Had a bad previous experience with backmarket but though I would give it another go and wow great condition, fast shipping and looks brand new!! This supplier is the best I have seen so far. Good price and great customer service.

    iPhone 14 Plus 256GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    10/12/2025

  • Michael D.

    Verified

    Reviewed 18/03/2026, United Kingdom.

    Fabulous, I needed a more up to date phone, it’s a IPhone 12 Pro up from a 7 plus. Most of my software would not update due to the ios. I don’t need the most up to date phone. I did need more space and higher ios. This will do me, I am 61. My daughter bought a 15 pro and told me about this site. I’m looking at upgrading my watch next, on here

    iPhone 12 Pro 128GB - Pacific Blue - Unlocked

    Condition

    Fair

    Purchased

    02/03/2026

  • Lee B.

    Verified

    Reviewed 11/12/2025, United Kingdom.

    OMG….very hesitant to use as I normally use CEX but now I know I’ve done the right thing as my pre loved iPhone 13 Pro Max is absolutely perfect in every way…..I went for the “excellent” grade and a new battery and I got exactly that, the phone is in mint condition and 100% battery The delivery is amazing….ordered at 06:30 10/12 and got it the next day by 13:00 You get the usb c charging cable and the tool to open the sim slot. Do not hesitate using this platform.

    iPhone 13 Pro Max 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    10/12/2025

  • Mark G.

    Verified

    Reviewed 29/03/2026, United Kingdom.

    My iPhone 14 was faulty. But on the plus side I returned it no problem I was expecting a replacement but got full refund and I just bought another . Customer chat sorted it all out can’t fault the company at all. To get a faulty phone was just bad luck now all sorted

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    18/03/2026

  • Shaun G.

    Verified

    Reviewed 29/03/2026, United Kingdom.

    I’m so pleased with my new phone. I went for the excellent condition phone and it is immaculate. I also opted for the replacement battery and for only an extra £13 it was a no brainer. Not sure if I’ll get a brand new phone ever again. Cheers

    iPhone 13 Pro 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    18/03/2026

  • Chloe H.

    Verified

    Reviewed 26/03/2026, United Kingdom.

    Brilliant. I’ll never buy a new iPhone again! I was torn between getting an iPad mini or a new phone and with two second hand devices I could get both!! Phone is in immaculate condition, postage was super quick and it’s very cheap for a new iPhone! I will recommend back market to anyone getting a new phone it’s a no brainer! Phone is brilliant.

    iPhone 13 Pro Max 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    11/03/2026

  • David R.

    Verified

    Reviewed 25/01/2026, United Kingdom.

    I bought this phone for a family member and I was really impressed with the condition of the phone, which looked brand new. The phone was nicely packaged and came with a sim extraction tool and charging cable. It was delivered next day too.

    iPhone SE (2022) 64GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    14/01/2026

  • Paolo C.

    Verified

    Reviewed 11/01/2026, United Kingdom.

    It works perfectly. The camera is much better. The quality of photos has improved. Microchip is much faster. It got clearer vision and understanding of processes on functions at any one time. Fantastic phone. Thank you.

    iPhone 16 Pro 256GB - White Titanium - Unlocked

    Condition

    Excellent

    Purchased

    31/12/2025

  • Jilly W.

    Verified

    Reviewed 28/12/2025, United Kingdom.

    Super fast delivery - just before Christmas too! For fair condition the phone looks to be immaculate - love the colour (blue), easy transfer from old iPhone - so far so good - really, really happy - love it 😊

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    13/12/2025

  • Beckie S.

    Verified

    Reviewed 07/01/2026, United Kingdom.

    Great device, great quality! The only thing is it'd be really useful to have a tiny little step-by-step for swapping from your old phone to the new... not sure if other people would agree or if I'm just a bit slow... Like a little card in the box with it.

    iPhone 12 Pro 256GB - Pacific Blue - Unlocked

    Condition

    Excellent

    Purchased

    27/12/2025

13 products