Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

143 verified reviews

Rating details

  • Shipping

    4.2/5

  • Packaging

    4.4/5

  • Overall performance

    4/5

  • Appearance

    4.2/5

Reviews

  • Franck P.

    Verified purchase

    Reviewed 09/02/2026, France.

    Perfect device that met my expectations. Small downside: No shift key lock.

    Translated from French

    Hp EliteBook 830 G7 13" Core i7 1.8 GHz - SSD 256 Go - 32 Go AZERTY - Français

    Condition

    Fair

    Purchased

    21/01/2026

  • Eliza Z.

    Verified purchase

    Reviewed 21/06/2026, Portugal.

    Everything is excellent – the device I received is in perfect condition! It was listed as ‘as is’, but it looks completely new. The service is also very professional – the laptop arrived quickly, was well packed, and was ready to use. The customer service team are also very friendly and helpful. I’m very happy with my purchase!

    Translated from Portuguese

    Lenovo ThinkPad X1 Carbon G11 14-inch (2020) - Core i7 - Gen 13 (U) - 32GB - SSD 512 GB QWERTY - Inglês

    Condition

    Fair

    Purchased

    10/06/2026

  • Daniel W.

    Verified purchase

    Reviewed 17/11/2024, Germany.

    So far no reason to complain about my order for a Lenovo Thinkpad L14 G2, even though the computer was sent from Spain and had obviously been refurbished there. The delivery was punctual and complete, the product was in the condition described and works perfectly. Therefore a very good price-performance ratio, I am satisfied with the purchase.

    Translated from German

    Lenovo ThinkPad L14 G2 14" Core i5 2.4 GHz - SSD 512 GB - 16GB QWERTZ - Deutsch

    Condition

    Good

    Purchased

    03/11/2024

  • Jean-philippe A.

    Verified purchase

    Reviewed 03/11/2025, France.

    Everything seems to work fine, the only little hitch is that as the PC is Belgian I had to make some changes to the settings so that the keys that can be activated with "ALTGr" (like @ for example) are the right ones (thanks chatgpt).

    Translated from French

    Lenovo IdeaPad Slim 3 15AMN8 15" Ryzen 5 2.8 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Excellent

    Purchased

    18/10/2025

  • Joana M.

    Verified purchase

    Reviewed 24/08/2025, Portugal.

    I bought my DEL looking "good" because it was the only one available with the features I wanted. It was a great surprise to receive the pc and not find any obvious marks of use. Super happy Thank you

    Translated from Portuguese

    Dell Latitude 7430 14-inch (2022) - Core i7-1265U - 32GB - SSD 256 GB QWERTY - Português

    Condition

    Fair

    Purchased

    09/08/2025

  • Björn A.

    Verified purchase

    Reviewed 07/07/2026, Germany.

    I’m happy with the product. Current hardware prices are a disaster, but that’s got nothing to do with Back Market. I’m deducting one star because of the choice of delivery provider. Unfortunately, I was told that UPS wouldn’t deliver to the address I’d provided, but would instead take the parcel to a UPS Access Point. No reason was given, and UPS could not be reached by telephone (the call was cut off by UPS whilst I was on hold). At the UPS Access Point, I was told that the driver carrying out the deliveries for UPS had arrived at the location unusually early.

    Translated from German

    Lenovo ThinkCentre Neo 50s G5 Core i7 3.6 GHz - SSD 1 TB RAM 64 GB

    Condition

    Excellent

    Purchased

    23/06/2026

  • Hassan R.

    Verified purchase

    Reviewed 06/05/2026, Austria.

    Dear Sir or Madam I hereby submit a formal complaint regarding the laptop "HP ZBook Firefly 14 G8" sold by you. After a thorough examination, I found that the device has significant technical and physical defects that were not mentioned in the sales description. Massive system instability (hard freezes) The device completely froze several times within a few days. During these freezes, neither the mouse nor the keyboard respond; even the key combination Ctrl + Alt + Del has no effect. The device can only be switched off by pressing and holding the power button. This kind of behaviour is unacceptable for a device with an Intel i7 processor and 16 GB RAM and clearly indicates a serious hardware defect. Physical damage to the casing In addition, the device has a clear dent or deformation on the casing (see attached photo). As the laptop was sold as "tested", it is incomprehensible why this damage was not mentioned in the advert. There is also a well-founded suspicion that this impact or drop damage has caused the current hardware problems. Available evidence I have recorded a video documenting the laptop in a frozen state. As the device is currently completely blocked again, I could even demonstrate the defect live via video call if required. Conclusion Due to the significant defects described, the device is not usable for me. As these are obviously hardware defects that cannot be remedied by software updates, I demand the complete cancellation of the purchase and a full refund of the purchase price. Please send me a free return label as soon as possible and confirm the further procedure in writing. Yours sincerely Hassan

    Translated from German

    HP Zbook Firefly 14 G8 14" Core i7 3 GHz - SSD 512 GB - 16GB QWERTY - Englisch

    Condition

    Fair

    Purchased

    22/04/2026

  • Alessia B.

    Verified purchase

    Reviewed 13/10/2025, Italy.

    Very good

    Translated from Italian

    HP ZBook Fury 15 G7 15" Core i7 2.7 GHz - SSD 512 GB - 16GB - QWERTY - Italiano

    Condition

    Fair

    Purchased

    01/10/2025

  • Antonio P.

    Verified purchase

    Reviewed 21/07/2026, Portugal.

    The laptop is in the advertised condition! The delivery time was not met. But pleased with the product.

    Translated from Portuguese

    Lenovo ThinkPad T14 G2 14-inch (2020) - Core i5 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - Português

    Condition

    Fair

    Purchased

    05/07/2026

  • Marc Z.

    Verified purchase

    Reviewed 07/07/2026, Germany.

    Delivery was extremely quick. Unfortunately, the device wasn’t as described in the shop and we had to make a complaint. That took up unnecessary time and we still don’t have a laptop for our purposes. I’m not sure whether I’d buy from Backmarket again. The first order was great, but the second was frustrating and has shaken my confidence in them. It’s a shame.

    Translated from German

    Lenovo ThinkPad P16 G2 16" Core i7 2.8 GHz - SSD 512 GB - 32GB QWERTZ - Deutsch

    Condition

    Excellent

    Purchased

    30/06/2026

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