Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

10,445 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Shelley E.

    Verified purchase

    Reviewed 12/01/2022, United Kingdom.

    Just as advertised, brilliant service, 4 day delivery. Cannot fault BackMarket. Excellent

    iPhone 8 64GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    08/01/2022

  • Virginie E.

    Verified purchase

    Reviewed 20/03/2026, France.

    Perfect! I went from 4 G without WIFI calls with my old phone to 5 G with the IPhone 13! No more interruptions during calls, GPS always active in traffic jams and accidents. So I can easily reorientate myself and get organised. It's like having an infallible system in my hands! The screen is bigger than the IPHONE 8. On the other hand, like all new equipment, I'm finding it hard to get used to. But that's just a matter of getting used to it. The only feature I regret is the absence of the fingerprint reader.

    Translated from French

    iPhone 13 256 Go - Rose - Débloqué

    Condition

    Good

    Purchased

    27/02/2026

  • Antonio E.

    Verified purchase

    Reviewed 31/07/2026, Italy.

    I bought a refurbished iPhone 12 on Back Market. At first, the first phone gave me some problems (it was heating up a lot and the screen turned purple), but the customer service was phenomenal: they sent me a second iPhone in just 48 hours, and the incredible thing is that they sent it to me even before I sent the first one back! The new phone is a little gem: zero scratches, it looks new and works wonderfully. Problems with refurbished items can happen, but it's how they solve them that makes the difference. Super reliable, I will definitely buy again!

    Translated from Italian

    iPhone 12 128GB - Verde

    Condition

    Excellent

    Purchased

    20/07/2026

  • Vincent C.

    Verified purchase

    Reviewed 16/05/2026, France.

    Perfect for my daughter, who had a refurbished 64GB iphone 11? With 256GB, she is no longer limited by the number of apps or photos. Thank you Backmarket and the seller "Second Chance". Highly recommended! ++++++++++++++++++++++++++++++++ !!!!!!!!!!!!!!!!!!!!!!!

    Translated from French

    iPhone 11 256 Go - Mauve - Débloqué

    Condition

    Fair

    Purchased

    10/05/2026

  • Silvia C.

    Verified purchase

    Reviewed 20/08/2025, France.

    I've been buying refurbished iPhones for the whole family from Back Market for years. Top quality, as usual. Here I've chosen a purple iPhone 12. It's as good as new. See you soon for a new purchase.

    Translated from French

    iPhone 12 64 Go - Mauve - Débloqué

    Condition

    Good

    Purchased

    05/08/2025

  • Vincenzo O.

    Verified purchase

    Reviewed 04/05/2025, Italy.

    First time buying from Back Market, in the past I have bought refurbished phones and I must say I was pleasantly surprised, low cost compared to the competition of refurbished phones and higher grade ratings, I bought an iPhone 12 grade very good, arrived on time and I must say it even looks excellent for the state it arrived in.

    Translated from Italian

    iPhone 12 64GB - Nero

    Condition

    Good

    Purchased

    26/04/2025

  • Deniz A.

    Verified purchase

    Reviewed 04/09/2024, Germany.

    I think the idea behind Back market is great - you get what you need for good money and also do something good for the environment The iPad I ordered is in great condition and works like new

    Translated from German

    iPad 10.9" (2022) 10. Generation 64 GB - WLAN - Blau

    Condition

    Excellent

    Purchased

    28/08/2024

  • Gian pablo P.

    Verified purchase

    Reviewed 25/03/2026, Spain.

    This is my first time with this site I am delighted the iPad came with its original box with no signs of use and still under warranty until November I will definitely buy it again.

    Translated from Spanish

    iPad mini 8.3" (2021) 6.a generación 64 GB - WiFi - Gris Espacial

    Condition

    Excellent

    Purchased

    18/03/2026

  • Vladimir P.

    Verified purchase

    Reviewed 25/04/2024, France.

    MacBook Air M1 received in excellent condition as indicated at the time of purchase, extremely satisfactory. No scratches, even micro-scratches or anything else. The Mac was already switched on when I received it and configured in QWERTY by default, whereas the keyboard is in AZERTY, but that's just the way it looks. keyboard is in AZERTY, but that's just for show.

    Translated from French

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 256Go - Écran standard - AZERTY - Français

    Condition

    Excellent

    Purchased

    10/04/2024

  • Thierry M.

    Verified purchase

    Reviewed 19/04/2026, France.

    My device is working well at the moment. The only downside is that the battery and camera changes are not Apple branded, so the phone keeps asking me to update the repair. The reconditioner should have done it and I don't know anything about it.

    Translated from French

    iPhone 12 Pro Max 128 Go - Bleu Pacifique - Débloqué

    Condition

    Good

    Purchased

    02/04/2026

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