Renew Laptops LTD

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

883 verified reviews

Rating details

  • Battery

    4.6/5

  • Lens & Camera

    4.7/5

  • Shipping

    4.6/5

  • Accessories

    4.6/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Howard W.

    Verified purchase

    Reviewed 14/04/2024, United Kingdom.

    Exactly as described on theweb site Looks good and works fine

    Condition

    Good

    Purchased

    28/03/2024

  • Simon N.

    Verified purchase

    Reviewed 07/04/2024, United Kingdom.

    Its in grat condition and works perfectly

    Condition

    Excellent

    Purchased

    23/03/2024

  • Madalina S.

    Verified purchase

    Reviewed 24/03/2024, United Kingdom.

    Mesmerised with how good it runs and looks.

    Condition

    Excellent

    Purchased

    15/03/2024

  • Alisha B.

    Verified purchase

    Reviewed 24/03/2024, United Kingdom.

    Arrived on time! Had for about a month and working perfectly. Very happy with my purchase

    Condition

    Excellent

    Purchased

    07/03/2024

  • Victoria R.

    Verified purchase

    Reviewed 24/03/2024, United Kingdom.

    Really great - this laptop is as good as new. Love it.

    Condition

    Excellent

    Purchased

    18/03/2024

  • Sophie P.

    Verified purchase

    Reviewed 22/03/2024, United Kingdom.

    I have ordered a phone previously through Back Market and was really happy with the quality and condition. This time I chose the quality grade 'Good". I was very disappointed to receive it with a big scratch down the middle of the screen, which is clearly visibly from more than 20 inches away. The only options are to return it (which I don't have time to do), or to live with it. I would like the option of a refund of the difference between a Fair and Good condition grade laptop, as I would not consider this Good.

    Condition

    Good

    Purchased

    16/03/2024

  • Dean M.

    Verified purchase

    Reviewed 16/03/2024, United Kingdom.

    Very happy with the machine. Well described. Clean!

    Condition

    Good

    Purchased

    14/02/2024

  • Chris H.

    Verified purchase

    Reviewed 12/03/2024, United Kingdom.

    Extremely happy with purchase. Immaculate condition. Thank you.

    Condition

    Excellent

    Purchased

    08/02/2024

  • Siobhan S.

    Verified purchase

    Reviewed 11/03/2024, United Kingdom.

    Very please. Perfect condition. Great service, will continue to use and recommend Back Market!

    Condition

    Excellent

    Purchased

    28/02/2024

  • K B.

    Verified purchase

    Reviewed 06/03/2024, United Kingdom.

    Really poor experience. I bought a refurb MacBook which was supposed to have 1TB storage. When it arrived, it had numerous dents and scratches and wasn't clean (which might have been OK seeing as it was described as 'fair' condition). I checked the specs and it had only 512GB storage. I sent it back at the earliest opportunity. Renew Laptops are now withholding my refund claiming damage when it was packaged up in the same packaging it was sent in and used for 5 minutes. I've now requested a credit card chargeback. If you do take the risk of buying take photos of everything so they can't pull a fast one. Better yet, save yourself the headache and go elsewhere.

    Condition

    Fair

    Purchased

    22/02/2024

32 products