Renew Laptops LTD

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

881 verified reviews

Rating details

  • Battery

    4.7/5

  • Lens & Camera

    4.7/5

  • Shipping

    4.6/5

  • Accessories

    4.6/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Arthur M.

    Verified purchase

    Reviewed 04/12/2025, United Kingdom.

    My iPad Air was delivered promptly but the quality inspection failed to notice that the Apple Pencil connection wasn’t working. The returns process was awful and the carrier took almost a full week to deliver it despite it being marked as ‘express’. The seller then stonewalled me for the entire repair period and I was only informed they’d failed to repair it when I prompted for an answer after 3 days. I then also had to prompt for a discount code, which I felt was rude after the amount of time and money the whole fiasco had cost me. The whole experience has really shaken my faith in Backmarket and I’ll certainly never use their direct trade in service again, or else I’m apparently risking being left without essential tech for weeks.

    iPad Air 11" (2024) 6th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Premium

    Purchased

    17/11/2025

  • Adekunle A.

    Verified purchase

    Reviewed 27/11/2025, United Kingdom.

    My macbook Air came looking very clean. not a spot. Delivery was a little slower than I expected Took 4 working days. But altogether. No worries on receipt

    MacBook Air 15-inch (2024) - Apple M3 8-core and 10-core GPU - 16GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    22/11/2025

  • Oluromade O.

    Verified purchase

    Reviewed 05/11/2025, United Kingdom.

    Bought the macbook air 2020 in good condition. Came as clean as out of the box. Will definitely continue buying my gadgets from backmarket.

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    18/10/2025

  • Abiola O.

    Verified purchase

    Reviewed 31/08/2025, United Kingdom.

    Great stuff. Saving up for the IMac now.

    Bundle MacBook Air 13" (2020) + Sleeve and UGREEN USB-C / HDMI Hub - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Excellent

    Purchased

    20/08/2025

  • Ellis B.

    Verified purchase

    Reviewed 02/06/2025, United Kingdom.

    My device arrived almost perfect. The outer case was basically flawless and the screen was flawless. My only issue was the top usbc port doesn’t work properly when taking in power to charge. It keeps making the charging noise. However the bottom usbc port works almost completely fine every time. Both work for connecting devices though so I can’t complain too much

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    21/05/2025

  • Alex M.

    Verified purchase

    Reviewed 20/03/2026, United Kingdom.

    Device was in excellent condition, exactly as reported. Was delivered safely and quickly. Whole experience was first class.

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    01/03/2026

  • Douglas D.

    Verified purchase

    Reviewed 16/03/2026, United Kingdom.

    Tbh I was sceptical! However after receiving my Mac I am 100% converted. Great service & a great product.

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    01/03/2026

  • Kobir A.

    Verified purchase

    Reviewed 15/03/2026, United Kingdom.

    100% battery life and in immaculate condition. Will never go back to buying electronics brand new ever again.

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Excellent

    Purchased

    02/03/2026

  • Gareth H.

    Verified purchase

    Reviewed 12/03/2026, United Kingdom.

    As good as new and battery at 100%. I can only image it’s a company MacBook that never got assigned out or something because it’s perfect!

    MacBook Air 13-inch (2022) - Apple M2 8-core and 8-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    20/02/2026

  • Theresa V.

    Verified purchase

    Reviewed 08/03/2026, United Kingdom.

    I am so happy to have a new and up to date computer. It is in excellent condition for its age and is a such pleasure to use after my slightly outdated model…

    MacBook Air 13-inch (2022) - Apple M2 8-core and 8-core GPU - 8GB RAM - SSD 256GB - Standard display - QWERTY - English

    Condition

    Fair

    Purchased

    22/02/2026

38 products