Refreshed By Us

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

812 verified reviews

Rating details

  • Shipping

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Daniel C.

    Verified purchase

    Reviewed 27/05/2024, United Kingdom.

    Great machine. upgraded from my Windows 7 that I have been upgrading and upgrading till I couldn't no more. this new one is the bees knees. Obviously the change from Win 7 to 10 took a few days to get used to but now that's done I'm flying. the 1tb ssd is way more than enough storage than needed. couldn't believe the price of the unit!! I give it 5☆

    Condition

    Excellent

    Purchased

    12/05/2024

  • Wale O.

    Verified purchase

    Reviewed 28/04/2024, United Kingdom.

    I couldn't be happier with my experience! The quality is topnotch, exactly as described, and it arrived earlier than expected. Communication throughout was helpful, making the whole process smooth sailing. Truly a standout experience!

    Condition

    Excellent

    Purchased

    14/04/2024

  • Michele A.

    Verified purchase

    Reviewed 21/03/2024, United Kingdom.

    the laptop has performed very well. the condition was said to be very good, I thought it was better than that, it took 3 days fir me to notice the very. faint scratch on the lid. very pleased, thank you.

    Condition

    Good

    Purchased

    17/02/2024

  • Ian M.

    Verified purchase

    Reviewed 22/11/2023, United Kingdom.

    I’ve had the laptop a couple of weeks now and I’m very pleased with it. I went for a high spec hoping that it stands the test of time. It’s a higher spec than what I need but it cost around 1/5 of the price of a similarly high spec brand new right now. I am very impressed with the whole thing, buying it from back market and their speedy delivery service etc.

    Condition

    Excellent

    Purchased

    02/11/2023

  • Rosalind T.

    Verified purchase

    Reviewed 29/10/2023, United Kingdom.

    Perfect condition, looks like it hasn't been used at all. Monitor works exactly as it should. Thanks for the super fast delivery, arrived well before I was expecting it! Was also packed very well. I wouldn't hesitate to buy from this seller again :)

    Condition

    Excellent

    Purchased

    26/10/2023

  • Ian m B.

    Verified purchase

    Reviewed 11/10/2023, United Kingdom.

    The Laptop is great, excellent condition, better than expected. Easy to set Up. A great model, robust chassis, not like some of the flimsy ones. Delivered quickly, well packaged. This is the 4th device I have purchased from Backmarket, and have always been really pleased. Will always come back

    Condition

    Good

    Purchased

    26/09/2023

  • Oyenekan O.

    Verified purchase

    Reviewed 04/10/2023, United Kingdom.

    The laptop DELL 7390 corei7 is way beyond my expectation of the condition "GOOD". It is very close to brand new with no scratch on the screen and no visible wear on the body. I am completely blown away to be honest. 5 stars

    Condition

    Good

    Purchased

    29/09/2023

  • Iain C.

    Verified purchase

    Reviewed 14/09/2025, United Kingdom.

    Arrived in perfect condition. Just one issue, touchpad is overly sensitive with no apparent means to adjust.

    Condition

    Excellent

    Purchased

    19/08/2025

  • Peter R.

    Verified purchase

    Reviewed 23/01/2024, United Kingdom.

    I wasn't to sure about buying a refurbed computer, but needs must and all of that... And the price of a new one right on top of Christmas, ouch. So, after a bit of surfing and research, I decided on "Back Market", and glad I did. The computer came very well packaged and delivered when they said it would be. The description said the condition was very good and it is. Apart from a small scratch on the casing, there isn't a mark on it and it's all clean and tidy inside. It worked straight out of the box and fired up fast. I've had it for 2, nearly 3 weeks and all is good, I mainly use it for general home surfing and photo work. Not gaming, so I can't comment on that. The only thing I will say is that it didn't come with a CD drive, which was my fault for not asking the question, but no great shakes, just bought a cheap one from Argos to install some programs. Problem solved. So the question of would I recommend or use Back Market again, based on my experiance this time, yes I would.

    Condition

    Excellent

    Purchased

    30/12/2023

  • Halcyon W.

    Verified purchase

    Reviewed 04/12/2023, United Kingdom.

    very well packaged, delivered very promptly, works perfectly... and buyers can be comforted that they're not contributing towards the non-stop stream of new tech being produced, or precious metals being mined and even causing armed conflict What's not to love?! It'd be good if Backmarket could also provide details for how Mac users can connect up to things like external monitors. I know it's not their role, but a quick guide would be very reassuring, and it'd mean that it's not only people who are good at IT who can use their website!

    Condition

    Excellent

    Purchased

    22/11/2023

265 products