Refreshed By Us

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

812 verified reviews

Rating details

  • Shipping

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Francis Q.

    Verified purchase

    Reviewed 18/09/2023, United Kingdom.

    Order arrived on time but incorrect - only 8GB RAM instead of the advertised 16GB. Vyla sent memory stick(s) to make up difference but none of them worked. Finally they managed to send me a 16GB stick that worked OK and I am now a very happy camper with 24GB on board :-) Unhappy that they hadn't done a quality check on my order before dispatching, but VERY happy with their customer relations response. Well done Chris @ Vyla and Thanks very much for all the attention that you gave to this problem!

    Dell Optiplex 3060 SFF Core i5-8500 3 - SSD 512 GB - 16GB

    Condition

    Excellent

    Purchased

    31/08/2023

  • Reuben B.

    Verified purchase

    Reviewed 16/03/2026, United Kingdom.

    Honestly condition is great for it not being marked as ‘excellent’ any damage there is is absolutely minimal. Works perfectly as intended, can hardly tell it’s used at all. Only giveaway honestly is battery, not amazing. But all in all for over 1k saved it was near perfect!!

    MacBook Pro 14-inch (2021) - Apple M1 Pro 8-core and 14-core GPU - 32GB RAM - SSD 512GB - Standard display - QWERTY - English

    Condition

    Good

    Purchased

    04/03/2026

  • Nancy I.

    Verified purchase

    Reviewed 25/01/2026, United Kingdom.

    It’s been serving me very well since got it about two weeks ago. Hoping for the best as I continue to use it!

    Hp EliteBook X360 1040 G8 14-inch (2020) - Core i7-1185G7 - 32GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Purchased

    13/01/2026

  • Savio C.

    Verified purchase

    Reviewed 01/12/2025, United Kingdom.

    Order second MacBook paid £100 more then the previously returned. Conclusion, These descriptions don’t match what I received. Suggestion, Just put an honest description. It manages customer expectations better. Sending a scratched up item as flawless is misleading. Not using this service anymore.

    MacBook Pro Retina 13-inch (2020) - Core i7 - 32GB SSD 512 QWERTY - Dutch

    Condition

    Excellent

    Purchased

    27/11/2025

  • Col C.

    Verified purchase

    Reviewed 11/08/2025, United Kingdom.

    Very pleased with my "new" laptop, in fair condition as described, very few minor marks, it's running really well, quick delivery and excellent service too.

    Dell Latitude 5420 14-inch (2021) - Core i5-1145G7 - 32GB - SSD 1 TB QWERTY - English

    Condition

    Fair

    Purchased

    29/07/2025

  • Isla B.

    Verified purchase

    Reviewed 13/04/2025, United Kingdom.

    Brilliant purchase, super happy with it, it’s like I bought a brand new laptop but for half the price!

    MacBook Pro Retina 16-inch (2019) - Core i7 - 32GB SSD 512 QWERTY - English

    Condition

    Good

    Purchased

    31/03/2025

  • Oluwatobi O.

    Verified purchase

    Reviewed 13/04/2025, United Kingdom.

    I love it, it’s neat and got a feature I did not know was on the laptop. I’ll purchase more from this market place.

    Dell Latitude 7400 14-inch (2019) - Core i7 - Gen 8 (U) - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    30/03/2025

  • Deuel B.

    Verified purchase

    Reviewed 25/12/2024, United Kingdom.

    Great product, all ready to go for what I needed it for. Delivered quickly and very reasonable price.

    Dell OptiPlex 3050 Micro Core i3-6100T 3.2 - SSD 256 GB - 8GB

    Condition

    Excellent

    Purchased

    01/12/2024

  • Matthew B.

    Verified purchase

    Reviewed 16/11/2024, United Kingdom.

    It arrived swiftly and was in perfect condition. It fits exactly the specs I needed, and I love the new machine as an easy upgrade to my old laptop.

    Dell Latitude 5410 14-inch (2020) - Core i7-10610U - 32GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Purchased

    08/10/2024

  • Sharon W.

    Verified purchase

    Reviewed 26/04/2026, United Kingdom.

    I love it.

    Dell Latitude 7420 14-inch (2020) - Core i7-1185G7 - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    10/04/2026

265 products