Refreshed By Us

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

812 verified reviews

Rating details

  • Shipping

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Tony J.

    Verified purchase

    Reviewed 15/08/2025, United Kingdom.

    As usual, excellent service and price, very pleased with purchase

    Condition

    Good

    Purchased

    25/07/2025

  • Owen W.

    Verified purchase

    Reviewed 11/08/2025, United Kingdom.

    I’m happy with it

    Condition

    Good

    Purchased

    30/07/2025

  • Christopher B.

    Verified purchase

    Reviewed 10/08/2025, United Kingdom.

    arrived well packaged condition as new and all works as it should.

    Condition

    Excellent

    Purchased

    29/07/2025

  • David B.

    Verified purchase

    Reviewed 03/08/2025, United Kingdom.

    Nice laptop

    Condition

    Fair

    Purchased

    22/07/2025

  • Kolade A.

    Verified purchase

    Reviewed 26/05/2025, United Kingdom.

    It was awesome and I am enjoying the dell laptop

    Condition

    Good

    Purchased

    09/05/2025

  • Eslam E.

    Verified purchase

    Reviewed 05/04/2024, United Kingdom.

    The laptop is good in every details except the battery. I can leave it to charge for 4 hours or more while switched off ( I mean in shut down not just screen off ) then when I turn it on, the battery is only 50%. In contrast, it happened once when I charged it to 100% while plugged in and working on it while then, when I shut it down and truned it on again after a while, the battery became 40%. In another circumstance, I shut down the laptop while the battery was 50-60% then I turned it on again after a while, for a glimpse the battery was 50% and then after a few seconds, it gave me "Battery low " alert. I really like this laptop and it suits my requirement but I do think it needs a new battery. I have set up Windows 11 instead of Windows 10. I don't know if that could have affected any thing. I also did the batteey report in Windows. It gave me that the design capacity of the battery is 60,002 mWh and the current full charge capacity is 49,529 mWh meaning that the battery is 82% of its ideal condition. Is it possible if I buy a new battery because I don't want to replace the laptop and I currently want it badly and don't want to send it and lose a week or 2? Many thanks. Eslam Elsherif

    Condition

    Good

    Purchased

    14/03/2024

  • Blessing S.

    Verified purchase

    Reviewed 09/02/2024, United Kingdom.

    Delivery was top notch and earlier than expected , just like the phone i bought. I am just not very happy with the lighting on the screen very low and strained. But that is no Back Market fault. I should have read the reviews before committing.

    Condition

    Good

    Purchased

    20/01/2024

  • Miss caroline tapiwa L.

    Verified purchase

    Reviewed 22/04/2026, United Kingdom.

    It's in pristine condition and has been working quite well.

    Condition

    Fair

    Purchased

    09/04/2026

  • Wayne C.

    Verified purchase

    Reviewed 24/12/2025, United Kingdom.

    Condition

    Fair

    Purchased

    11/12/2025

  • Paul W.

    Verified purchase

    Reviewed 01/12/2025, United Kingdom.

    Condition

    Good

    Purchased

    17/11/2025

265 products