Refreshed By Us

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

812 verified reviews

Rating details

  • Shipping

    4.3/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Daniel G.

    Verified purchase

    Reviewed 17/10/2025, United Kingdom.

    Really good value. Saved hundreds and the product has no noticeable faults

    Condition

    Fair

    Purchased

    14/09/2025

  • Cindy D.

    Verified purchase

    Reviewed 22/07/2025, United Kingdom.

    Happy with the laptop I received

    Condition

    Fair

    Purchased

    26/06/2025

  • Antonina L.

    Verified purchase

    Reviewed 20/07/2025, United Kingdom.

    Thank you, happy with purchase

    Condition

    Excellent

    Purchased

    07/07/2025

  • William M.

    Verified purchase

    Reviewed 04/07/2025, United Kingdom.

    Not a mark on it.

    Condition

    Good

    Purchased

    12/06/2025

  • Keith W.

    Verified purchase

    Reviewed 19/05/2025, United Kingdom.

    I’m absolutely thrilled with my HP two in one laptop! Are you sure it’s not a new one???

    Condition

    Excellent

    Purchased

    04/05/2025

  • Rob G.

    Verified purchase

    Reviewed 14/04/2025, United Kingdom.

    very quick well documented delivery. Computer excellent but....very annoying whine at times from computer. Missed the fact it was Windows 10 computer. I would still purchase from this supplier.

    Condition

    Fair

    Purchased

    28/03/2025

  • Ayesha abrar N.

    Verified purchase

    Reviewed 18/10/2024, United Kingdom.

    The product is good, I am just disappointed at the lack of clarity by backmarket on their delivery system. While paying at the checkout, I selected the special delivery option for 48 hours by extra £5 pounds, and ideally the 48 hours starts from when I place the order. But I received the laptop after 48 hours. When I reached out to their helpline chat, the answers were not even empathetic. They claimed the delivery took time as the seller counted the time from the next day. But as a customer there is no way for me to know it while ordering. If I am paying extra for a 48 hour service, I will expect to receive the service within 48 hours. if it takes a day extra, I could have gone with regular standard delivery option. Why no clarify this to customers? why make them suffer?

    Condition

    Good

    Purchased

    14/10/2024

  • Nathan T.

    Verified purchase

    Reviewed 26/05/2024, United Kingdom.

    I am not complaining, it's really a good product without any faults ,I am looking forward to buying other products since I am really convinced by my first purchase

    Condition

    Good

    Purchased

    09/05/2024

  • Nicusor C.

    Verified purchase

    Reviewed 05/05/2024, United Kingdom.

    Everything was ok and exactly like in the description. I recommend for others and I will buy more stuff in the near future

    Condition

    Excellent

    Purchased

    20/04/2024

  • Scott H.

    Verified purchase

    Reviewed 17/04/2024, United Kingdom.

    Really happy with the laptop, perfect for my studies and allowed me to save my money whilst still benefitting from rapid hardware!

    Condition

    Excellent

    Purchased

    28/03/2024

261 products