Received the Microsoft Surface Book 2 very quickly, in very good condition (just a few micro-scratches). I had ordered it with a Qwerty keyboard because I was pressed for time and needed a hybrid PC with decent features (memory, processor, etc.) like the Book 2 before moving across the Atlantic. Unfortunately, the hybrid PC isn't fully usable. The screen part, which can normally be detached to be used as a tablet, is dysfunctional because its battery was at 0% when I received it. You need to charge the battery to detach the screen, and the charging port is under the screen, hidden by the Surface Book's characteristic hinge... I hadn't tested the PC on the day I received it and unfortunately I didn't realise it until I was using it a few days later. I contacted the helpdesk (Saturday) waiting for a solution... still waiting (Tuesday)... I'd be happy to rectify my opinion at a later date once I've had a chance to really test the PC/tablet, but it doesn't look good at the moment...