PhonesDirect.com

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

15,886 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Chace A.

    Verified purchase

    Reviewed 05/11/2025, United Kingdom.

    Was quite skeptical on purchasing this due to how people have been saying back market is a scam however my experience was perfect no signs of use on screen nor the back. Phone turnt on fine and i went straight to the settings to check the battery which was at 97%. I then plugged the phone into my laptop to verify all parts to see if anything has been removed however everything is all apple products i dont know if i got lucky but my experience was spectacular and i think this was a bit of a steal even for this iphone 15 will possibly be purchasing another device soon to see if i just got lucky or this is legit. However my experience was perfect.

    iPhone 15 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    21/10/2025

  • Michael E.

    Verified purchase

    Reviewed 17/02/2025, United Kingdom.

    Very pleased with my refurbished iPhone 13 which was received quickly after placing order. Condition is good, as described, and battery life and responsiveness are very substantially improved compared to my previous phone. I have purchased from Back Market previously and trust their service and competitive pricing.

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    01/02/2025

  • Hamdeyya L.

    Verified purchase

    Reviewed 29/10/2025, United Kingdom.

    I got a premium device and it’s amazing. There were no scratches or damage anywhere and my battery health is at 100%. My phones seems to be working fine and everything is functioning

    iPhone 14 Pro Max 512GB - Deep Purple - Unlocked

    Condition

    Premium

    Purchased

    24/10/2025

  • Euan S.

    Verified purchase

    Reviewed 21/10/2025, United Kingdom.

    The phone arrived with 0 marks, scratches dents nicks or signs of use. The battery was also brand new with 0 use cycles manufactured in May 2025. My device was also almost brand new first registered 9 days before purchase. This allows me to add apple care if I wish. Overall I am very satisfied with my purchase, my only critique is that the included usb c charger could have been higher quality given this is a “premium” level refurbishment but this doesn’t affect the device in anyway

    iPhone 16 Pro Max 256GB - Natural Titanium - Unlocked

    Condition

    Premium

    Purchased

    30/09/2025

  • Derrick A.

    Verified purchase

    Reviewed 24/08/2025, United Kingdom.

    The phone arrived in time. I'm really amazed about the condition of the phone.... It does not really look like a used or refurbished one, the phone is just like a brand new phone The battery is very strong. Will keep buying from back market

    Galaxy S23 Ultra 512GB - Beige - Unlocked

    Condition

    Excellent

    Purchased

    23/07/2025

  • Natalie A.

    Verified purchase

    Reviewed 23/07/2025, United Kingdom.

    My phone arrived in an incredible condition - just like brand new! This was my first refurbished phone purchase and I would always go refurbished moving forward! You are frequently reminded how much energy/ you have reduced for buying refurbished. It is also a lot more affordable and trading in your old phone was so easy. No more old phones sitting at home in a box!

    Galaxy S24 128GB - Yellow - Unlocked

    Condition

    Excellent

    Purchased

    06/07/2025

  • Alison C.

    Verified purchase

    Reviewed 21/07/2025, United Kingdom.

    I was very dubious about getting a refurbished phone but am really pleased with the excellent condition of the phone. It arrived quickly and well packed and looks like new . Thank you for a great product .

    iPhone 13 Pro Max 256GB - Alpine Green - Unlocked

    Condition

    Good

    Purchased

    10/07/2025

  • Elaine J.

    Verified purchase

    Reviewed 05/04/2026, United Kingdom.

    arrived when they said and was in perfect condition. works great, does everything that I need. cant believe the price o paid for it it was an absolute bargain. would recommend everyone to try back market. has everything you need and all at great prices.

    iPad 10.2" (2019) 7th gen 32 GB - Wi-Fi - Gold

    Condition

    Fair

    Purchased

    26/03/2026

  • Chris R.

    Verified purchase

    Reviewed 01/11/2025, United Kingdom.

    Very please with the product (iPhone 15 Pro) and the service. My first time buying a refurbished phone (and indeed, any phone having - foolishly - rented for ever) . Recommended!

    iPhone 15 Pro 256GB - Black Titanium - Unlocked

    Condition

    Good

    Purchased

    30/09/2025

  • Gill B.

    Verified purchase

    Reviewed 14/10/2025, United Kingdom.

    Excellent service from BackMarket. Prompt delivery. Kept informed throughout. I am delighted with my iPhone 13 Pro 128GB. I chose the Good Condition option and it looks like new. No obvious marks or scratches to the screen or body of the phone. I would totally recommend BackMarket.

    iPhone 13 Pro 128GB - Sierra Blue - Unlocked

    Condition

    Good

    Purchased

    01/10/2025

188 products