PhonesDirect.com

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

15,890 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Onyinye O.

    Verified purchase

    Reviewed 15/01/2026, United Kingdom.

    I purchased a fair S22, surprisingly, it was in pristine condition. Light scratch on the screen but not visible only when you take a close look at it, which I had to do to ensure I did not mistakenly purchase excellent condition. Very pleased with the phone.

    Galaxy S22 5G 128GB - Green - Unlocked

    Condition

    Fair

    Purchased

    30/12/2025

  • Aynur H.

    Verified purchase

    Reviewed 05/11/2025, United Kingdom.

    The phone arrived quickly and it is in excellent condition. It is like a brand new phone but for lower price. I bought 2 phones and one tablet from Backmarket and all are in great condition. I recommend this website to anyone who cares for their carbon footprint and their pocket as well.

    iPhone 16 Pro 256GB - Natural Titanium - Unlocked

    Condition

    Premium

    Purchased

    22/10/2025

  • Roxanne M.

    Verified purchase

    Reviewed 11/08/2025, United Kingdom.

    What am amazing buy. This is the 2nd time I've used back market, been telling my friends too. I couldn't afford to upgrade my daughters iPhone, so she compromised and she's so happy she did. The phone is flawless brought the Samsung earpods too and she's like she's won the lottery. Thank you for the service and device.

    Galaxy S22 5G 128GB - White - Unlocked

    Condition

    Fair

    Purchased

    29/07/2025

  • Sade G.

    Verified purchase

    Reviewed 21/05/2025, United Kingdom.

    Bought this for the Missus and she is over the moon!! Only thing is the typing speed on the iPhone 15 Pro is mad slow. But that’s not a backmarket issue. We did some research and it turns out iPhone 15 Pro is a little slow which is very disappointing. But that aside, still a great phone and this will last her a good few years. She has the iPhone 12 mini for 4 years!

    iPhone 15 Pro 1000GB - White Titanium - Unlocked

    Condition

    Premium

    Purchased

    02/05/2025

  • Steven L.

    Verified purchase

    Reviewed 23/02/2025, United Kingdom.

    I bought an iPhone 13 which was advertised as being in very good condition. Well it was better than that! It was in perfect condition with the battery rated as 98%. I am so pleased. Thank you very much. I need a new iPad soon so I know where to go for that!

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    06/02/2025

  • Alice W.

    Verified purchase

    Reviewed 17/02/2025, United Kingdom.

    Phone was excellent value. Really happy with accurate description, easy ordering and very prompt service.. My family have bought goods from this company before so it is our go to company for reconditioned electrical goods. My first phone reconditioned purchase I have had for 5 years aaprox and it’s only its age not being able to use certain apps that made me update phone.

    iPhone 11 64GB - Purple - Unlocked

    Condition

    Good

    Purchased

    06/02/2025

  • Hayley A.

    Verified purchase

    Reviewed 12/01/2025, United Kingdom.

    Extremely impressed with my purchase of the good option iPhone 14 Pro bought for my Son who is over the moon it arrived quickly & in pristine condition like new wld definitely recommend & buy again from this company!!

    iPhone 14 Pro 128GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    01/01/2025

  • Jayne T.

    Verified purchase

    Reviewed 01/01/2025, United Kingdom.

    Really pleased with the service and quality of the product provided. Was a Christmas present and arrived in time for Christmas. Went for an iPhone 12, 128mb, ‘good’ standard and was really thrilled with what we received. Only a few minor hairline scratches in expected areas. Son seems really happy, with no complaints. Would highly recommend.

    iPhone 12 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    18/12/2024

  • Leana M.

    Verified purchase

    Reviewed 25/11/2024, United Kingdom.

    Bought the IPhone 14 Pro Max 256GB in good condition. Came quicker than estimated with tracking the whole way. Perfect condition with no marks on the screen or back. Battery health was 84% but still lasts two days of moderate use without charging. I have already bought 3 devices from back market and they never disappoint so will be buying again.

    iPhone 14 Pro Max 256GB - Gold - Unlocked

    Condition

    Good

    Purchased

    07/11/2024

  • Charlie M.

    Verified purchase

    Reviewed 25/11/2024, United Kingdom.

    brillant quality! for being fair I can't see a mark on it , Christmas present so will see how well it fairs

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Fair

    Purchased

    22/11/2024

183 products