PhonesDirect.com

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

15,890 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Jonelle A.

    Verified purchase

    Reviewed 27/12/2024, United Kingdom.

    So I ordered this phone nearly a month ago, and it was delivered to me 4 weeks ago. The iPhone 14 Pro 256GB in Space Black is a pretty good decent phone to be honest. Even though it's in good condition, the battery health is 87%, and it came with a decent charger, it looks very new! You can hardly see any few scratches and the packaging after it was delivered was very lovely! It was definitely a staff pick and I'm very happy with this phone!

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    29/11/2024

  • Gavin P.

    Verified purchase

    Reviewed 25/12/2024, United Kingdom.

    iPhone 14 Pro in very good condition was indeed in very good condition. Battery was at 83% health, so could’ve been better but can’t complain. Delivery was spot on, fully tracked and arrive within a day. Website is great, very easy to navigate. 100% recommend using BackMarket.

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    24/11/2024

  • George M.

    Verified purchase

    Reviewed 01/12/2024, United Kingdom.

    I'm very pleased with my iPhone 13 mini from Back Market. It's the perfect compact size for me and my first ever iPhone without spending crazy money for a brand new one. Arrived unmarked and just as described, so I'm happy to recommend Back Market to others.

    iPhone 13 mini 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    15/11/2024

  • Lee M.

    Verified purchase

    Reviewed 08/11/2024, United Kingdom.

    IPhone 15 pro max 1TB arrived quickly and safely being well packaged. Appeared as new saving me a lot of money. Started as a new phone should and once logged on to iCloud, latest iOS loaded, paired and transferred data from my existing iPhone, all working fine. Much faster than my previous XS Max. Would recommend that latest iOS is loaded on the new phone before pairing and transfer. Battery health 89%.

    iPhone 15 Pro Max 1000GB - Black Titanium - Unlocked

    Condition

    Excellent

    Purchased

    01/10/2024

  • Jed B.

    Verified purchase

    Reviewed 01/10/2024, United Kingdom.

    iPad ordered came even better than expected. Only ordered Fair condition and came in pretty much mint with very few signs of wear. Also included fast charger and good quality Lightning cable! Great speedy delivery came faster than I was expecting with no hassles. Would highly recommend Back Market to anyone looking for refurbished tech delivered straight to you!

    iPad 10.2" (2020) 8th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Purchased

    27/09/2024

  • Stephine O.

    Verified purchase

    Reviewed 15/04/2026, United Kingdom.

    Third time using backmarket, 2nd getting a phone. First was an iPhone 14pro 256gb which came with 85% battery which i was a little disappointed about but still loved and used for more than a year before trading it in on back market to get this one. This came basically brand new with 100% battery with 1 charge cycle, all that was missing is the original packaging and charger. Apart from that I love it and with this battery strength I plan to use this for years. Delivery as always was quick. Because I ordered it on a Friday night, it was shipped out the next Monday and delivered Tuesday

    iPhone 17 Pro 256GB - Deep Blue - Unlocked

    Condition

    Premium

    Purchased

    22/03/2026

  • Michael A.

    Verified purchase

    Reviewed 31/03/2026, United Kingdom.

    Great service. I love you can choose the spec and condition of the phone. I chose good condition and arrived with very minor scuffs on the frame. With a new phone case and screen protector the phone feels brand new 👍🏻 I would use again.

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    08/03/2026

  • Keith W.

    Verified purchase

    Reviewed 28/01/2026, United Kingdom.

    Excellent like new brilliant delivery time

    iPad Pro 11" (2024) 5th gen 256 GB - Wi-Fi - Space Black

    Condition

    Good

    Purchased

    11/01/2026

  • James T.

    Verified purchase

    Reviewed 11/01/2026, United Kingdom.

    I absolutely love it. It came earlier than expected and is in great condition. Very happy.

    iPhone 15 Pro Max 256GB - Natural Titanium - Unlocked

    Condition

    Good

    Purchased

    31/12/2025

  • Diran G.

    Verified purchase

    Reviewed 01/10/2025, United Kingdom.

    For a 2021 iPad mini 6 256GB & 5G costing £260, I expected the fair condition to be rubbish - scratched up everywhere, rubbish battery, etc. Does the iPad have dings? Yes, there are 3 very small ones around the body, I didn't even notice them at first. The back is flawless and so is the screen. The battery also seems to be in good nick. I need to run the analytics output but rundown looks good. Am I happy? You bet a pound to a penguin I am. It's one of the best purchases I've had for a LOOOOONG time! Thanks PhonesDirect.com and Backmarket!

    iPad mini 8.3" (2021) 6th gen 256 GB - Wi-Fi + 5G - Space Gray

    Condition

    Fair

    Purchased

    27/09/2025

189 products