PhonesDirect.com

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Overall rating

15,890 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Joan F.

    Verified purchase

    Reviewed 23/03/2026, United Kingdom.

    Very pleased, looks lovely very good condition. Easy to order and iPad as described, although there was a charging cable I didn’t know I needed a different USB-C wall plug 🥴 item was well packed and was delivered quickly

    iPad Air 10.9" (2022) 5th gen 64 GB - Wi-Fi + 5G - Purple

    Condition

    Good

    Purchased

    08/03/2026

  • Amanda R.

    Verified purchase

    Reviewed 22/03/2026, United Kingdom.

    Fast delivery Great phone

    iPhone 14 Pro 128GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    10/03/2026

  • Rebecca M.

    Verified purchase

    Reviewed 26/02/2026, United Kingdom.

    Absolutely amazing condition! Couldn’t have asked for better! So much better than my old iPhone. Solitary love the colour and the iPhone 14 Pro Max in general!

    iPhone 14 Pro Max 128GB - Deep Purple - Unlocked

    Condition

    Good

    Purchased

    29/01/2026

  • Steven H.

    Verified purchase

    Reviewed 15/02/2026, United Kingdom.

    Extremely pleased with iPhone 14. Arrived on time, packaged well, looks in really excellent condition. So far it’s working as expected.

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    30/01/2026

  • Peter J.

    Verified purchase

    Reviewed 04/10/2025, United Kingdom.

    The device was delivered promptly but unfortunately there was a couple of issues with it. I spoke to a gentleman named Honorius in their customer service department who was extremely helpful and the phone was returned and a replacement sent straight away. Both back market and their customer service team were brilliant and the new phone is fantastic and we are very happy with it. Thank you.

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    10/09/2025

  • Dhanuka W.

    Verified purchase

    Reviewed 21/08/2025, United Kingdom.

    I’m really impressed about my purchase. It arrived in amazing condition—honestly, it looks almost brand new. Everything works perfectly, from performance to battery life, and I wouldn’t be able to tell it’s second-hand. The whole buying process was smooth, and the price was much better than buying new. I’m very happy with my purchase and would definitely recommend Back Market to anyone looking for quality refurbished tech at a fair price.

    iPhone 15 Pro 128GB - Natural Titanium - Unlocked

    Condition

    Excellent

    Purchased

    23/07/2025

  • Vasco L.

    Verified purchase

    Reviewed 13/04/2025, United Kingdom.

    First time ever buying a phone online and it was the best decision I made. Got myself a Iphone 15 Pro Max in excellent condition and it was delivered very quick and with the battery health at 99%. Totally recommend!!

    iPhone 15 Pro Max 256GB - Black Titanium - Unlocked

    Condition

    Excellent

    Purchased

    29/03/2025

  • Kimberley A.

    Verified purchase

    Reviewed 14/02/2025, United Kingdom.

    Beautiful new iPhone 14 with barely a blemish and top class service from easy to view website and ordering to delivery. Communication from start to finish was 1st class. Thank you very much for the above but also allowing me to afford a new(ish) IPhone otherwise outwith my budget (had to save hard & never expected such a superb product)

    iPhone 14 256GB - Purple - Unlocked

    Condition

    Good

    Purchased

    29/01/2025

  • Catherine P.

    Verified purchase

    Reviewed 30/01/2025, United Kingdom.

    First time used this company. Everything has gone smoothly so far. Phone arrived quickly and is as described. I've had it a couple of weeks and am very pleased with the iphone 14 pro. Husband looking for a phone and considering using them too.

    iPhone 14 Pro 128GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    16/01/2025

  • Christina M.

    Verified purchase

    Reviewed 04/01/2025, United Kingdom.

    brilliant phones had 3 now a Samsung iPhone xr and iPhone 13 I would highly recommend to anyone to using this company I've allways opted for fair or good and all have been excellent condition 😀 very happy mum here with happy teenager kids at a fraction of the price as u would by brand also another point allways be delivered with great packaging and on time sometimes even before the time expected

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Good

    Purchased

    29/11/2024

191 products