Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for

Overall rating

724 verified reviews

Rating details

  • Battery

    3.6/5

  • Lens & Camera

    4.1/5

  • Shipping

    4.4/5

  • Accessories

    3.9/5

  • Packaging

    4.1/5

  • Overall performance

    3.8/5

  • Appearance

    3.8/5

Reviews

  • Ségolène F.

    Verified purchase

    Reviewed 05/10/2023, France.

    everything went very well, the phone is still in excellent working order and there are no scratches! It's perfect for professional use. I ordered an extra screen protector and cover as they weren't included. On a previous occasion, I was pleasantly surprised to find them in the parcel!

    Translated from French


    Condition

    Excellent

    Purchased

    01/09/2023

  • Ammar A.

    Verified purchase

    Reviewed 07/11/2023, France.

    Very good condition indeed, excellent battery, keyboard not original but that doesn't matter, the product description doesn't really match reality in terms of camera and microphone (good surprise) and nvidia graphics card (intel bad surprise). The fingerprint reader doesn't work as expected but overall I'm satisfied.

    Translated from French


    Condition

    Good

    Purchased

    01/11/2023

  • Jamila L.

    Verified purchase

    Reviewed 01/11/2023, France.

    Hello, We have received the reconditioned Crosscall phone. It is in very good condition and works well. We are delighted. Thank you very much.

    Translated from French


    Condition

    Good

    Purchased

    15/10/2023

  • Jean-françois P.

    Verified purchase

    Reviewed 15/02/2024, France.

    The battery is a little weak at 84% of its rated capacity. The battery is a little weak at 84% of its rated capacity, but that's the way the game is played, you can't get new with reconditioned!

    Translated from French


    Condition

    Good

    Purchased

    27/01/2024

  • Laurent T.

    Verified purchase

    Reviewed 26/01/2024, France.

    Hello, I bought a Crosscall action x 3 smartphone via your site on 16/01/24 and I'm having a few problems with its operation. I bought the same model as the one I had, which could no longer hold a charge. With this new model I'm having a lot of trouble connecting to my operator's network. It also happens to be incompatible with my banking application. In view of these considerable problems, I would like a refund or, if possible, a top-up to buy a higher range model. I look forward to your reply. Yours faithfully Mr Todesco

    Translated from French


    Condition

    Good

    Purchased

    12/01/2024

  • Benoit H.

    Verified purchase

    Reviewed 15/01/2024, France.

    Very satisfied with my purchase. Very fast delivery and computer as expected. I have been a Back Market customer for some time and I am very happy. Thank you

    Translated from French


    Condition

    Excellent

    Purchased

    02/01/2024

  • Sandrine R.

    Verified purchase

    Reviewed 06/11/2023, France.

    Product arrived and well packaged. The product meets my expectations at a more than reasonable price.

    Translated from French


    Condition

    Good

    Purchased

    26/10/2023

  • Philippe S.

    Verified purchase

    Reviewed 10/10/2023, France.

    ok .smarthpone en bon etat.j'avais le meme que j'avais acheter neuf.celui ci occasion me fera le même usage avec un prix d'achat atrractif

    Translated from French


    Condition

    Good

    Purchased

    26/09/2023

  • Raymond T.

    Verified purchase

    Reviewed 16/04/2023, France.

    Everything is OK, but as a reminder, I was not delivered a Lenovo (this product was out of stock) but an HP. Your services contacted me to advise me of this and to give me the best possible advice. I don't think I lost out. Even though the screen is not detachable on the HP model, it is likely to be stronger over time. Apart from this problem, which was easily solved, everything was perfect.

    Translated from French


    Condition

    Good

    Purchased

    03/04/2023

  • Yllanys L.

    Verified purchase

    Reviewed 02/08/2023, France.

    The phone is perfectly packaged and protected. Everything is as I ordered it. The parcel arrived a day earlier than expected and within the times given by Chronopost. I haven't started the phone yet, it's still charging, but at first glance I think it's clean and in perfect condition. I am very pleasantly surprised. I'm very pleasantly surprised.

    Translated from French


    Condition

    Excellent

    Purchased

    31/07/2023

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