Customer reviews

Overall rating

724 verified reviews

Rating details

  • Accessories

    3.9/5

  • Battery

    3.6/5

  • Lens & Camera

    4.1/5

  • Overall performance

    3.8/5

  • Appearance

    3.8/5

  • Packaging

    4.1/5

  • Shipping

    4.4/5

Reviews

  • Ségolène F.

    Verified

    Reviewed 05/10/2023, France.

    everything went very well, the phone is still in excellent working order and there are no scratches! It's perfect for professional use. I ordered an extra screen protector and cover as they weren't included. On a previous occasion, I was pleasantly surprised to find them in the parcel!

    Translated from French


    Condition

    Excellent

    Purchased

    01/09/2023

  • Ammar A.

    Verified

    Reviewed 07/11/2023, France.

    Very good condition indeed, excellent battery, keyboard not original but that doesn't matter, the product description doesn't really match reality in terms of camera and microphone (good surprise) and nvidia graphics card (intel bad surprise). The fingerprint reader doesn't work as expected but overall I'm satisfied.

    Translated from French


    Condition

    Good

    Purchased

    01/11/2023

  • Jamila L.

    Verified

    Reviewed 01/11/2023, France.

    Hello, We have received the reconditioned Crosscall phone. It is in very good condition and works well. We are delighted. Thank you very much.

    Translated from French


    Condition

    Good

    Purchased

    15/10/2023

  • Jean-françois P.

    Verified

    Reviewed 15/02/2024, France.

    The battery is a little weak at 84% of its rated capacity. The battery is a little weak at 84% of its rated capacity, but that's the way the game is played, you can't get new with reconditioned!

    Translated from French


    Condition

    Good

    Purchased

    27/01/2024

  • Jerome D.

    Verified

    Reviewed 22/08/2023, France.

    Order taken, delivery time, packaging top notch. For a very good condition, I find myself with an iMac stand pierced with 2 holes... the previous owner was afraid it would fall? It's a bit of a stretch to let that go. In that case, it should be presented in average condition. OK for the Apple keyboard... well I wasn't expecting an Apple mouse, but a DELL model for 5€... next time a Logitech wireless mouse?

    Translated from French


    Condition

    Good

    Purchased

    14/08/2023

  • Laurent T.

    Verified

    Reviewed 26/01/2024, France.

    Hello, I bought a Crosscall action x 3 smartphone via your site on 16/01/24 and I'm having a few problems with its operation. I bought the same model as the one I had, which could no longer hold a charge. With this new model I'm having a lot of trouble connecting to my operator's network. It also happens to be incompatible with my banking application. In view of these considerable problems, I would like a refund or, if possible, a top-up to buy a higher range model. I look forward to your reply. Yours faithfully Mr Todesco

    Translated from French


    Condition

    Good

    Purchased

    12/01/2024

  • Benoit H.

    Verified

    Reviewed 15/01/2024, France.

    Very satisfied with my purchase. Very fast delivery and computer as expected. I have been a Back Market customer for some time and I am very happy. Thank you

    Translated from French


    Condition

    Excellent

    Purchased

    02/01/2024

  • Sandrine R.

    Verified

    Reviewed 06/11/2023, France.

    Product arrived and well packaged. The product meets my expectations at a more than reasonable price.

    Translated from French


    Condition

    Good

    Purchased

    26/10/2023

  • Cecile D.

    Verified

    Reviewed 20/08/2023, France.

    I can't charge my phone with my old charger, which I used for the same model. I'm using the cable you supplied and a universal plug. Do you have an explanation? Thank you in advance for your feedback.

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    Condition

    Excellent

    Purchased

    04/08/2023

  • Wilfried P.

    Verified

    Reviewed 17/08/2023, France.

    The ordering site is good. Delivery is very fast. However, the packaging of the product leaves something to be desired. We received the product in simple plastic packaging, all in a cardboard box. On a previous order, we received the phone in its original box.

    Translated from French


    Condition

    Excellent

    Purchased

    19/07/2023