Loop Mobile

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

9,098 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Allan M.

    Verified purchase

    Reviewed 05/11/2023, United Kingdom.

    Delivered in two days as advertised. Good packaging. One minute scratch on the screen, otherwise aesthetically flawless. Battery 84%, but I had budgeted for a new battery. System cleaned and ready to go. I would definitely purchase a refurbished phone in the future.

    iPhone 11 Pro 256GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    24/10/2023

  • Bill J.

    Verified purchase

    Reviewed 05/11/2023, United Kingdom.

    I bought 2 iPhone 14s. I bought 1 for my wife’s birthday, and was so impressed that I bought myself one. I sent our iPhone X’s back and was given a vary fair price. The return was easy and post paid. Overall, very impressed.

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    21/10/2023

  • Terence S.

    Verified purchase

    Reviewed 01/11/2023, United Kingdom.

    Having decided on the iPhone 12 Pro I stretched my budget to purchase one in very good condition. When it arrived I was delighted to find that it was in 'as new' condition, including the accessories and even the box and packing. I've now been using the phone for a couple of weeks and am really delighted with its performance.

    iPhone 12 Pro 128GB - Pacific Blue - Unlocked

    Condition

    Excellent

    Purchased

    15/10/2023

  • Colin F.

    Verified purchase

    Reviewed 28/08/2023, United Kingdom.

    Having been failed badly by another supplier, obtaining my iPhone 12 Pro Max has been a fantastic experience. Product arrived within 3 days, I was kept informed throughout about progress. The phone arrived as advertised, no scratches or marks, looked brand new. Very happy customer.

    iPhone 12 Pro Max 256GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    17/08/2023

  • Ajay _.

    Verified purchase

    Reviewed 23/08/2023, United Kingdom.

    Wasn't expecting much to be completely honest, as I'd never tried refurbished before, but it completely blew my expectations! I ordered the "Good" quality and expecting scratches but the phone was completely spotless. The charging cable isn't the best, and maybe a 65W Charging brick would have been desirable as the phone can fast charge, but I have no complaints at all, I will definitely buy refurbished again!

    Oppo Find X5 Lite 256GB - Blue - Unlocked

    Condition

    Good

    Purchased

    19/08/2023

  • Claire H.

    Verified purchase

    Reviewed 23/08/2023, United Kingdom.

    Really great service. iPad in amazing condition so exceeded expectation. We’re really happy with the iPad and my daughter also now wants to order one. I don’t think we’ll buy new again as backmarket have proved we don’t need to! 5 stars

    iPad 9.7" (2017) 5th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Purchased

    09/08/2023

  • Suraya K.

    Verified purchase

    Reviewed 20/08/2023, United Kingdom.

    arrived very quickly as i was worried it wouldn’t be here before going on holiday. exactly the same and just as good as a brand new phone. believe it was 100% worth it buying a refurbished model rather than brand new.

    iPhone 12 Pro 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    08/08/2023

  • Katharine T.

    Verified purchase

    Reviewed 19/04/2026, United Kingdom.

    Good. Quick delivery and easy to purchase and set up. The screen did have a couple of faint scratches so I would question the ‘excellent’ category.

    iPhone 16 128GB - Ultramarine - Unlocked

    Condition

    Excellent

    Purchased

    05/04/2026

  • Ann-marie M.

    Verified purchase

    Reviewed 26/03/2026, United Kingdom.

    Delivery was quick. Phone looked new. Works excellent. Swapping data from old phone to new o e was very easy.

    Galaxy Z Fold5 256GB - Blue - Unlocked

    Condition

    Premium

    Purchased

    09/03/2026

  • Antony B.

    Verified purchase

    Reviewed 26/03/2026, United Kingdom.

    Second time I've used Backmarket and it's the second time I've been really happy. Great service from start to finish can't recommend enough. Give them a go, you won't regret it.

    Galaxy S24 Ultra 256GB - Black - Unlocked

    Condition

    Premium

    Purchased

    12/03/2026

235 products