Loop Mobile

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

9,098 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Clare D.

    Verified purchase

    Reviewed 05/02/2025, United Kingdom.

    It’s great. I needed an updated version of the iPad and that is what I’ve got. The only thing is that it’s too clever for me. I can’t control the camera and stop it from zooming in on me during my Pilates sessions. It’s very disturbing for both me and my instructor! (I did look up at how to change the settings but clearly didn’t understand them. Please don’t tell me how intuitive Apple products are: they’re not wired by someone with my brain, so they are not!) The charger is not the Apple supercharger I was told I absolutely needed to have when I bought my first iPad which raises questions, but it does work (it’s a Samsung plug).

    iPad 10.9" (2022) 10th gen 256 GB - Wi-Fi - Blue

    Condition

    Good

    Purchased

    18/01/2025

  • Matthew W.

    Verified purchase

    Reviewed 26/01/2025, United Kingdom.

    The watch is amazing! In perfect condition and at an amazing price. Honestly couldn’t be happier. Cheers.

    Apple Watch Ultra (2022) GPS + Cellular 49 mm - Titanium Natural Titanium - Alpine loop Orange

    Condition

    Good

    Purchased

    10/01/2025

  • Marium J.

    Verified purchase

    Reviewed 17/01/2025, United Kingdom.

    I really enjoyed everything about the customer experience on BackMarket. The phone works exactly as desribed however I need to point out I got the Premium version and it did have minor 'signs of use' i.e small marks on the edges. Even though premium is said to have no signs of use. I would like to mention that if you wish to be thorough in buying refurbished look into the individual supplier from whom you purchase. It's important to know that those suppliers also value minimising social/environmental impact. Refurbishing can use spare parts to fix devices which often come from newly mined mineral. Be mindful folks! I choose the extended battery life version(not sure if this would have been in built or requiring a spare part) and it lasts very long.

    iPhone 14 Pro Max 256GB - Space Black - Unlocked

    Condition

    Premium

    Purchased

    02/12/2024

  • Carys J.

    Verified purchase

    Reviewed 12/01/2025, United Kingdom.

    A brilliant buy. My partner was so impressed that we've ordered a second one. So our household will have two within a week.

    Apple Watch Ultra (2022) GPS + Cellular 49 mm - Titanium Natural Titanium - Alpine loop Orange

    Condition

    Good

    Purchased

    04/01/2025

  • Alison M.

    Verified purchase

    Reviewed 29/12/2024, United Kingdom.

    Second time buying from backmarket. Simple, quick process from ordering to deliver. Son is super happy with his iphone 14 pro. Arrived is pristine condition and battery health 90%. Really can't go wrong! Will definitely buy from here again.

    iPhone 14 Pro 128GB - Silver - Unlocked

    Condition

    Good

    Purchased

    09/12/2024

  • Jeremy H.

    Verified purchase

    Reviewed 23/12/2024, United Kingdom.

    Ordered the iPhone 14 Pro Max in excellent condition it came within a few days and it looks brand new with 87% battery life, trade in wasn’t a problem paying what they offered, highly recommended will use again.

    iPhone 14 Pro Max 128GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    07/12/2024

  • Nick O.

    Verified purchase

    Reviewed 14/12/2024, United Kingdom.

    Ordered a iPhone 14 pro max I did the premium one and it came in one of the best conditions no scratches no issues battery life was at 94% i did express delivery and it came in 2 days as a first time customer i am extremely impressed!!

    iPhone 14 Pro Max 128GB - Silver - Unlocked

    Condition

    Premium

    Purchased

    11/12/2024

  • Mary josephine M.

    Verified purchase

    Reviewed 14/11/2024, United Kingdom.

    Apologies that this review has taken so long to do. I am delighted with my iPhone 14. It is in excellent condition and was speedily dispatched after I placed the order I have recommended Back Market to friends and will be very happy to order another iPhone when this one needs to be replaced. The payment for the trade in iPhone was received several days before it was expected. Thank you for the excellent service.

    iPhone 14 128GB - Red - Unlocked

    Condition

    Premium

    Purchased

    13/10/2024

  • Jackie B.

    Verified purchase

    Reviewed 06/11/2024, United Kingdom.

    The quality of the second hand iPad was amazing to be honest if I didn’t know I would have thought it was new. Really great product over the moon with it. Backmarket app was easy to use and shipping was really fast got it quicker than stated. Would highly recommend.

    iPad 10.9" (2022) 10th gen 64 GB - Wi-Fi - Blue

    Condition

    Fair

    Purchased

    23/10/2024

  • Sarah ann M.

    Verified purchase

    Reviewed 01/06/2024, United Kingdom.

    I have had an iphone xR from brand new and wanted an upgrade. I use my phone regularly but don’t care about the big ones or latest. I recently bought an ipad on Backmarket and couldn’t be happier, like brand new, so thought why not let’s get the iphone 12 pro. I was going to get a 13 or 14 but why pay so much extra for the same software updates. In around 12-18 months, I will probably use backmarket again to get a refurbished iphone 15 or something at a lower price. Just makes sense. I’m not into photography but do love the triple camera on this phone. It is a good upgrade from my XR, but use it mainly for social media/calls/texts and has the same software as the iphone 15, so what’s not to love. It was a LOOP mobile refurbished too. 
the excellent condition is worth it as it is like a brand new phone. No scratches or anything. Battery health is 84% but for what I use it for, I’m happy as I know the battery is original. Love the blue colour too. Only a little scuff around the charger but that’s from being in a case which shows it’s been well cared for. The phone came with a usb c - lightning cable which was fab but keeping it as a spare as I have loads 🤣 already and also came with a giff gaff sim card and sim unlocker, which I was surprised about. I already have a sim card so didn’t need one but again a good spare if I ever need a new sim for anything. Overall very happy. Only small criticism is the packaging. It was in a box and secure but no bubble wrap and very basic. I think it would be good to have slightly more protection. The ipad was possibly more well protected but phone was in perfect condition so not complaining. 48 hour delivery. Very happy with my iphone 12 pro and will only ever get phones from back market now! Much more environmentally friendly, and cheaper!

    iPhone 12 Pro 256GB - Pacific Blue - Unlocked

    Condition

    Excellent

    Purchased

    30/05/2024

230 products