Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

3,641 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.4/5

  • Accessories

    4.2/5

  • Packaging

    4.6/5

  • Overall performance

    4.2/5

  • Appearance

    4.5/5

Reviews

  • Jakub G.

    Verified purchase

    Reviewed 03/05/2023, United Kingdom.

    Delivery time as estimated, and the tablet looks and works like new :)

    Condition

    Fair

    Purchased

    26/04/2023

  • Mirza wasif sajid B.

    Verified purchase

    Reviewed 15/06/2026, Italy.

    I had an excellent experience with Back Market. I ordered an iPhone 12 Pro Max for my younger brother, and the whole process went smoothly from start to finish. The phone arrived in good condition, exactly as described, and works perfectly. Delivery was reliable, the packaging was secure, and the overall service exceeded my expectations. I was initially a little hesitant about buying a refurbished phone online, but Back Market proved to be trustworthy and professional. I would definitely recommend Back Market to anyone looking for quality devices at a great price. Thank you for the great service!

    Translated from Italian


    Condition

    Good

    Purchased

    29/05/2026

  • Anais L.

    Verified purchase

    Reviewed 08/03/2026, France.

    It was noted very good state and I received it nine without any micro scratch and really nickel 94% battery I ordered it one morning and received it the next day. I can only recommend les ateliers du bocage Thank you backmarket

    Translated from French


    Condition

    Good

    Purchased

    25/02/2026

  • Remy B.

    Verified purchase

    Reviewed 17/12/2025, France.

    The phone is brand new, I'm shocked!! I was scared at first, but I'm so happy with my purchase!! I bought it in perfect condition, with a standard battery but I received it with a 100% battery with only 10 charging cycles, brand new!!! And I even have the Apple care warranty !

    Translated from French


    Condition

    Excellent

    Purchased

    12/12/2025

  • Gualtiero P.

    Verified purchase

    Reviewed 24/04/2026, Italy.

    Let's start with the delivery, very precise, effective tracking, perfect boxing. The watch I cannot even describe what condition it is in because it is like new. Excellent indeed. The only tiny flaw was the colour of the bracelet which arrived in blue instead of black, but it's just a detail of very little importance. So super satisfied, application saved, new customer gained. Top👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

    Translated from Italian


    Condition

    Excellent

    Purchased

    19/04/2026

  • Chantal A.

    Verified purchase

    Reviewed 25/06/2026, France.

    I’m really pleased with it! It works really well and takes great photos and videos! What’s more, it has 256 GB of storage – twice as much as my old phone!

    Translated from French


    Condition

    Good

    Purchased

    28/05/2026

  • Caroline G.

    Verified purchase

    Reviewed 17/02/2026, France.

    It's my first refurbished purchase, and also my first top-of-the-range phone, and I'm very happy with it so far. It's in perfect condition, which is more than I expected. If I'd bought it new, I wouldn't know the difference, except of course for the price.

    Translated from French


    Condition

    Excellent

    Purchased

    05/02/2026

  • Alexis B.

    Verified purchase

    Reviewed 13/10/2025, France.

    The phone is just perfect! I picked it up in 'mint condition' and it really is as good as new, no signs of use and everything works perfectly. I'd already bought an iPhone 15 from Back Market a year ago, and it's still as good as new. Frankly, I have no hesitation in buying refurbished, the phones are durable and identical to new, even for the foldable models and the battery is impeccable without any problem!

    Translated from French


    Condition

    Excellent

    Purchased

    30/09/2025

  • Fabienne H.

    Verified purchase

    Reviewed 12/05/2026, France.

    Hello, thank you for the refurbished laptop. It is very clean, without any scratches and works well for the moment. However, concerning the battery, the phone displays a message indicating that it is not original. I would like to thank Atelier du Bocage for this phone. See you soon

    Translated from French


    Condition

    Good

    Purchased

    30/04/2026

  • Charlotte C.

    Verified purchase

    Reviewed 19/10/2025, France.

    I have to say that, as a big life anxiety sufferer, it took me a while to get round to buying refurbished products. But I don't regret my purchase. Les ateliers du bocage did a great job. An impeccable phone, not a trace, not a scratch, 100% battery capacity, it's like new and received in 2 days. I've been using it for 3 days now and there's nothing to say, it's just perfect! Thank you les ateliers du bocage and thank you back market!

    Translated from French


    Condition

    Excellent

    Purchased

    16/10/2025

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